A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide solutions Manage open conversations, follow up on tickets, and identify trends in customer issues Qualifications: Proven customer support experience Experience in e-commerce, SaaS, or analytics-oriented company is a plus Experience with data analysis tools like Tableau, Looker, SQL, or BI tools is a plus
Confidencial
Confidencial
Robert Half
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