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Confidential
A company is looking for a Customer Experience Specialist. Key Responsibilities: Delivering exceptional customer support through various channels Taking ownership of customer issues and providing valuable feedback for improvement Collaborating...
Confidential
A company is looking for a Sr Customer Experience Specialist (ADA) to work remotely in a full-time customer experience role in their contact center. Key Responsibilities: Provide world class customer experience by assisting and resolving unique...
Confidential
A company is looking for a Benefits Specialist. Key Responsibilities: Support and improve benefit administrative process Resolve benefits matters and ensure employee support Administer leave requests and manage terminations Qualifications:...
Confidential
A financial services platform is seeking a Customer Experience Associate for remote work. Key Responsibilities: Resolve issues and answer questions for partnered properties and customers through inbound calls and email communications Learn and...
Confidential
A company is looking for a Member Experience Specialist. Key Responsibilities: Provide exceptional customer support through phone calls, chat, and email Investigate and resolve customer concerns using multiple systems Handle sensitive...
Confidential
A company is looking for a Customer Experience Manager. Key Responsibilities: Serve as a single point of contact and liaison for marketing and sales support activities for assigned accounts Manage and drive the internal execution of client...
Confidential
A company is looking for a Customer Experience Supervisor to lead a team of Customer Experience Associates and ensure high customer satisfaction. Key Responsibilities: Lead and mentor a team of Customer Experience Associates in day-to-day...
Confidential
A company is looking for a Customer Experience Representative. Key Responsibilities: Handle inbound call volume, with expectations of taking about 40 - 50 post-sales calls/chats per day Ensure single call resolution and handle escalations...
Confidential
A company is looking for a Homeowner Experience Specialist in the United States. Key Responsibilities: Respond to homeowners and field staff regarding rates, contracts, and other account queries Collaborate with internal departments to provide...
Confidential
A company is looking for a Candidate Experience Specialist. Key Responsibilities: Collaborate with Talent Acquisition Partners and hiring teams to implement hiring plans and improve hiring practices Deliver exceptional candidate experience by...
Confidential
A company is looking for a Senior Customer Experience Manager. Key Responsibilities: Lead and manage a team of 5-7 Energy Ambassadors in providing exceptional customer experiences Improve daily operations and scale the impact of the Customer...
Confidential
A company is looking for a Lead Customer Experience Designer. Key Responsibilities: Develop and drive the CX design strategy, including defining a vision and strategy for the future customer journey and facilitating internal team communication...
Confidential
A company is looking for a K12 Customer Experience Manager. Key Responsibilities: Manage the customer experience for all K12 clients within the territory Collaborate with Sales and Renewals to increase market share and capture new business...
Confidential
A company is looking for a Customer Experience Associate I. Key Responsibilities: Successfully resolve complex customer issues through multiple support channels Collaborate cross-functionally to identify product insights and trends to improve...
Confidential
A company is looking for a Customer Support Specialist/Senior Customer Support Specialist for a remote position. Key Responsibilities: Resolve customer technical issues through multiple support channels Communicate with customers on issue...
Confidential
A company is looking for a Customer Success Specialist. Key Responsibilities: Provide customer support through written communication, addressing and resolving support tickets Gather customer feedback and offer insights to the Marketing team for...
Confidential
A company is looking for a Customer Support Specialist / Senior Customer Support Specialist for a remote position. Key Responsibilities: Resolve customer technical issues effectively and efficiently through multiple support channels Communicate...
Confidential
A company is looking for a Bilingual Spanish Member Experience Specialist. Key Responsibilities: Provide exceptional customer service to NSLS members through various communication channels Meet or exceed scorecard metrics for customer...
Confidential
A company is looking for a French Bilingual Member Experience Specialist. Key Responsibilities: Provide exceptional customer service in French through phone calls, chat, and email Handle sensitive situations with empathy and care Utilize...
Confidential
A company is looking for a Higher Education Customer Experience Manager. Key Responsibilities: Manage the customer experience for all Higher Ed clients Collaborate with Sales and Renewals to increase market share and identify new business...
Confidential
A company is looking for a Bilingual Customer Experience Associate. Key Responsibilities: Effectively manage large amounts of incoming customer interactions in both English and Spanish Identify and assess customers? needs to achieve...
Confidential
A company is looking for a Customer Experience Associate in Women?s Health. Key Responsibilities: Obtain and process information from customers to process genetic testing samples, reports, and billing Respond to customer inquiries and...
Confidential
A company is looking for a Customer Training Specialist. Key Responsibilities: Develop and deliver virtual instructor-led training to customers and employees Mentor and coach training participants Collaborate with various teams to develop...
Confidential
A company is looking for a Customer Success Specialist. Key Responsibilities: Act as the technical expert and point of contact for the ShelfGenie Brand Support internal and external customers with POS training and knowledge Respond to support...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Provide first-line customer support, troubleshooting, and issue resolution Collaborate with internal teams to escalate and resolve customer problems Track and...
Confidential
A company is looking for a Customer Success Specialist. Key Responsibilities: Act as the technical expert and point of contact for the ShelfGenie Brand Provide support and training to franchise owners on POS platforms Assist with...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Communicate with customers through various channels to resolve issues Troubleshoot and solve technical problems for customers Provide platform training and support...
Confidential
A company is looking for a Customer Success Specialist. Key Responsibilities: Conduct live onboarding sessions and product demos for customers Identify customer needs and provide solutions to maximize product adoption Manage contract renewals...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Provide escalated support to customers through various channels including phone, email, chat, and web forums Troubleshoot complex product-related issues and resolve...
Confidential
A company is looking for a Customer Billing Specialist. Key Responsibilities: Provide customer service and billing support for Business Applications and VoIP services for Business customers Respond to customer inquiries via phone and email in a...
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