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Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Answering customer queries in real-time and providing front-line user support Identifying and escalating requests that need intervention from other team members...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...
Confidential
A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
Confidential
A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
Confidential
A company is looking for a Director of Client Success. Key Responsibilities: Design and deliver a scalable customer experience Establish strong relationships with key customers Monitor and report across client accounts Required...
Confidential
A company is looking for a Member Experience Associate (Remote). Key Responsibilities: Conduct high volume outreach to new and existing members for increased enrollment and program completion rates Actively conduct outreach via phone, text, and...
Confidential
A company is looking for an ECM Pre- and Post-sales Technical Consultant. Key Responsibilities: Engaging with potential clients to understand their ECM needs and requirements Collaborating with the sales team to develop compelling proposals and...
Confidential
A company is looking for a Social Work Adjunct Faculty Member. Key Responsibilities: Using innovative teaching techniques Being present in the course at least four days a week Grading within the university guidelines and providing detailed...
Confidential
A company is looking for a Technical Venture Builder. Key Responsibilities: Engage directly with customers to tailor AI-driven solutions Lead innovative experiments using AI and software development Transform innovative ideas into minimum...
Confidential
A company is looking for a Head of Customer Support. Key Responsibilities: Lead, develop, and scale a world-class support team Support customers through various channels Develop self-service customer support resources and mentor team members...
Confidential
A company is looking for a Technical Writer-Editor. Key Responsibilities: Collaborate with the technical team to produce and review food security analyses, reports, and presentations Provide substantive editing and rewriting services to improve...
Confidential
A company is looking for a ARPA-H Immunoengineering Technical Advisor Technical Advisor. Key Responsibilities: Provide technical advisory support to the Program Manager overseeing projects related to immunoengineering Stay current with...
Confidential
A company is looking for a Technical Account Manager in Programmatic. Key Responsibilities: Analyze customers? needs and suggest upgrades to meet KPIs Proactively communicate with internal teams on campaign performance and optimizations...
Confidential
A company is looking for a Customer Renewal Manager. Key Responsibilities: Lead and manage a high-performing Renewal team Collaborate with cross-functional teams to ensure alignment on renewal goals Analyze renewal metrics and identify upsell...
Confidential
A company is looking for a Director of Customer Support. Key Responsibilities: Provide strong leadership to achieve Customer Satisfaction goals Oversee the Help Desk and ensure team is trained on all supported technologies Act as the focal...
Confidential
A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...
Confidential
A company is looking for a Customer Service Representative. Key Responsibilities: Accurately process orders via phone, fax, email, and EDI Communicate effectively with customers and business partners to resolve complex issues Coordinate with...
Confidential
A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...
Confidential
A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...
Confidential
A company is looking for a Customer Service Specialist for evenings & weekends, in a remote position. Key Responsibilities: Promptly respond to customer requests through various communication channels Troubleshoot equipment repairs with...
Confidential
A company is looking for an Institutional Giving Consultant Key Responsibilities: Advise clients in ongoing relationship management for portfolios of current and prospective institutional funders Plan, manage, and execute foundation,...
Confidential
A company is looking for a Senior Technical Writer. Key Responsibilities: Design, develop, and implement customized technical documents Collaborate with subject matter experts to create software documentation Identify and revise documentation...
Confidential
A company is looking for a Production Coordinator. Key Responsibilities: Manage creative requests and ensure timely and budget-friendly deliverables Source vendors, create cost estimates, and oversee productions globally Coordinate between...
Confidential
A company is looking for a ServiceNow Business Process Consultant. Key Responsibilities: Facilitate executive level workshops and translate business requirements into prioritized outcomes Lead customers in process definition and mapping, and...
Confidential
A company is looking for a Channel Engagement Manager. Key Responsibilities: Manage relationships and programs with partners to drive new business, customer retention, and adoption in the partner ecosystem Develop joint value propositions,...
Confidential
A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
Confidential
A company is looking for a Remote Development Manager. Key Responsibilities: Lead a team of engineers and developers, manage projects and ensure high technical standards Act as the technical lead in client interactions, develop strategies, and...
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