4 escalations jobs


ERC Representative I

(us)

Confidencial

A company is looking for an ERC Representative I Key Responsibilities: Providing customer service through phone calls and emails, resolving inquiries promptly Logging cases accurately and escalating issues appropriately Maintaining knowledge...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Customer Care Specialist

(us)

Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Implementation Consultant

(us)

Confidencial

A company is looking for an Implementation Consultant (Forms Builder). Key Responsibilities: Acquire and implement new customers by working with internal staff and customers Provide training and support for building custom forms for data...