A managed healthcare and insurance company is in need of a Remote Appeals Representative.
Core Responsibilities of this position include:
Researching and resolving written complaints submitted by consumers and physicians/providers
Ensuring complaint has been categorized correctly
Obtaining additional documentation required for case review
Must meet the following requirements for consideration:
High school diploma / GED (or higher) OR equivalent years of work experience
1+ years of experience analyzing and solving customer problems
Proficiency with computer and Windows PC applications
Strong written communication skills including advanced skills in grammar and spelling
