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Confidential
A company is looking for a Director of Client Success. Key Responsibilities: Design and deliver a scalable customer experience Establish strong relationships with key customers Monitor and report across client accounts Required...
Confidential
A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
Confidential
A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Answering customer queries in real-time and providing front-line user support Identifying and escalating requests that need intervention from other team members...
Confidential
A company is looking for a Client Contract Administrator. Key Responsibilities: Manage the Wiland Contract System using Salesforce and DocuSign CLM Collaborate with legal and sales teams to customize contracts for clients Provide training on...
Confidential
A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...
Confidential
A company is looking for an Account Director for Client Engagement. Key Responsibilities: Develop ongoing business relationships and lead key accounts at the agency Take a leadership role in brand strategy and creative development Define...
Confidential
A company is looking for a Wave Support/URA Analyst. Key Responsibilities: Support the Department of Veterans Affairs Electronic Health Record Modernization program Manage project tasks related to change management, risk management, training,...
Confidential
A company is looking for a Director of Customer Support. Key Responsibilities: Provide strong leadership to achieve Customer Satisfaction goals Oversee the Help Desk and ensure team is trained on all supported technologies Act as the focal...
Confidential
A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...
Confidential
A company is looking for a Product Marketing Manager. Key Responsibilities: Define product positioning to match solutions with customer needs Create growth enablement materials for sales and customer success Establish competitor analysis and...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Onboarding, developing, and maintaining relationships with clients Conducting regular business reviews with clients and preparing proposals Collaborating with internal teams to...
Confidential
A company is looking for a Remote Development Manager. Key Responsibilities: Lead a team of engineers and developers, manage projects and ensure high technical standards Act as the technical lead in client interactions, develop strategies, and...
Confidential
A company is looking for a Project Manager - Remote position. Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings and manage project bids and proposals...
Confidential
A company is looking for a Project Manager in Arlington, VA. Key Responsibilities: Serve as a senior-level resource on multiple projects providing guidance and mentorship Lead various projects and workstreams, adapting to changing business...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Manage a portfolio of 20-30+ existing customer accounts focusing on retention and growth Collaborate with Strategic Account Executives on account strategy and relationship...
Confidential
A company is looking for a Proposal Manager. Key Responsibilities: Ensure timely submission of high-quality, compliant proposals Manage the entire proposal lifecycle from kickoff to submission Develop and refine proposal response strategies in...
Confidential
A company is looking for an eCommerce Operations and Growth Manager. Key Responsibilities: Oversee eCommerce operations including website management, merchandising, and shipping Develop and implement strategies to optimize the customer journey...
Confidential
A company is looking for a Foundation Manager. Key Responsibilities: Serve as point-person for day-to-day client needs and inquiries Manage foundation donations, grants, and scholarships Develop new charitable programs and oversee event...
Confidential
A company is looking for a Project Manager - Remote Key Responsibilities Overall accountability for project profitability and timeline Collaborate with team to define and scope client requirements and deliverables Create and maintain detailed...
Confidential
A company is looking for an HRO Healthcare General Management Consultant. Key Responsibilities: Contribute to the design and implementation of training materials and/or communications products for organizational culture change Support planning...
Confidential
A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...
Confidential
A company is looking for a Customer Renewal Manager. Key Responsibilities: Lead and manage a high-performing Renewal team Collaborate with cross-functional teams to ensure alignment on renewal goals Analyze renewal metrics and identify upsell...
Confidential
A company is looking for a Digital Account Manager. Key Responsibilities: Collaborate with departments to identify client strategies and trends Monitor client performance using analytic tools and manage project deadlines effectively Conduct...
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A company is looking for a Fundraising & Grants Manager. Key Responsibilities: Create and implement fundraising strategies to support the organization?s objectives Manage grant reporting timelines and oversee grant proposal preparation...
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