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Confidential
A company is looking for a Senior Engineering Manager, Customer Support Technology. Key Responsibilities: Own and build tooling to ensure smooth customer support experiences Contribute to technical decisions and continuous improvement mindset...
Confidential
A company is looking for a Manager, Technology for a remote US position. Key Responsibilities: Provide management and direction to a technical team on a daily basis Address and navigate technical issues, problem solving beyond the scope of...
Confidential
A company is looking for a Customer Support Manager Key Responsibilities: Manage multiple frontline customer support teams Track, monitor, and continuously improve performance metrics and KPIs Work cross-functionally with Product and...
Confidential
A company is looking for a Manager, Customer Support to lead and manage their support engineering team and provide effective guidance. Key Responsibilities: Create an inspiring team environment with an open communication culture Set clear team...
Confidential
A company is looking for a Customer Support Specialist / Senior Customer Support Specialist for a remote position. Key Responsibilities: Resolve customer technical issues effectively and efficiently through multiple support channels Communicate...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Accurately and efficiently manage customer support requests via phone, email, and customer portal Diagnose, prioritize, and troubleshoot customer issues through to...
Confidential
A company is looking for a Customer Support Analyst for a remote position in the US. Key Responsibilities: Develop an in-depth understanding of the company?s solutions and provide exceptional support for customers on technical issues Consult...
Confidential
A company is looking for a Customer Support Specialist/Senior Customer Support Specialist for a remote position. Key Responsibilities: Resolve customer technical issues through multiple support channels Communicate with customers on issue...
Confidential
A company is looking for a Customer Support Representative. Key Responsibilities: Deliver personalized and proactive support to end-users and enterprise clients Capture and record accurate and detailed client information Troubleshoot and...
Confidential
A company is looking for a Technology Alliance Manager. Key Responsibilities: Identify and evaluate potential technology partners and alliances Develop and implement a comprehensive alliance strategy Lead the execution of alliance programs and...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Partner with customers to resolve issues through chat, email, and phone Utilize comprehensive knowledge of the software to diagnose and solve complex product issues...
Confidential
A company is looking for a Customer Support Representative I. Key Responsibilities: Effectively resolve a large number of customer support related issues Self-research and learn new features or updates involving the support of core products...
Confidential
A company is looking for a Customer Support Analyst. Key Responsibilities: Assist clients with technical issues related to the company?s product suite Document and update support cases, assigning case IDs and providing progress updates to...
Confidential
A company is looking for a Customer Support Representative. Key Responsibilities: Responding to customer enquiries Managing customer experience Processing and tracking customer returns Required Qualifications: Familiarity and comfort with...
Confidential
A company is looking for a Customer Support Supervisor. Key Responsibilities: Analyze volume forecasting and make necessary staffing changes to ensure customer satisfaction Manage workflow, escalations, and complex customer issues Provide...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Provide technical support via telephone, email, and chat Educate customers on the use of products Champion customer issues and assist in resolving product issues...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Provide first-line customer support, troubleshooting, and issue resolution Collaborate with internal teams to escalate and resolve customer problems Track and...
Confidential
A company is looking for a Benefits Specialist. Key Responsibilities: Support and improve benefit administrative process Resolve benefits matters and ensure employee support Administer leave requests and manage terminations Qualifications:...
Confidential
An organization is seeking an Information Technology Problem Manager. Key Responsibilities: Assign problem work roles, prioritize tasks, and ensure quality of service Gather and analyze data to identify customer requirements and gaps in...
Confidential
A company is looking for a Customer Support Associate. Key Responsibilities: Thorough knowledge and understanding of Pro product offerings v. Retail alternative Explaining products, services and pricing to customers Identify and execute...
Confidential
A company is looking for a Customer Support Associate. Key Responsibilities: Maintain a comprehensive understanding of the platform Address and solve driver and rider issues Prepare and present product/service recommendations Required...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Provide escalated support to customers through various channels including phone, email, chat, and web forums Troubleshoot complex product-related issues and resolve...
Confidential
A company is looking for a Customer Support Associate. Key Responsibilities: Respond to customer-submitted live chats and email in a timely manner Troubleshoot and guide customers through questions and issues with their Account, Billing, or...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely manner Analyze and report product malfunctions Gather customer feedback and share with...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Answer and triage incoming phone calls and support ticket emails, document notes, and transfer appropriately Dispatch service and support calls to the appropriate...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Provides technical support via telephone, email, and chat Champions customer issues from feedback stage through delivery of solution Assists in testing new and...
Confidential
A company is looking for a Bilingual Customer Support Specialist (Remote). Key Responsibilities: Provide customer service and technical support through various channels in both English and Spanish Handle a high volume of inbound and outbound...
Confidential
A company is looking for a Technology VP. Key Responsibilities: Lead and oversee the architecture of technology platforms Mentor and manage a diverse technology team Design and implement tests, debug issues, and track quality assurance...
Confidential
A company is looking for a UKG Customer Support Specialist. Key Responsibilities: Deliver comprehensive support of the HRIS product line Troubleshoot technical issues and provide timely solutions to customers Manage and close support cases in...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Act as the main point of contact for clients, bridging their needs with the company?s technology Ensure clients are effectively utilizing the company?s technology and...
