50 remote life science customer success head jobs


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Merchant Success Manager

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Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Director Client Success

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Confidencial

A company is looking for a Director of Client Success. Key Responsibilities: Design and deliver a scalable customer experience Establish strong relationships with key customers Monitor and report across client accounts Required...


Head of Marketing

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Confidencial

A company is looking for a Hands-On Head of Marketing in the SaaS industry. Key Responsibilities: Develop and execute marketing strategies focusing on digital marketing, content creation, and customer engagement Manage marketing campaigns from...


Head of Operations

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Confidencial

A company is looking for a Head of Operations. Key Responsibilities: Further the company?s mission of affordable, accessible whole person care, with a focus on women?s health Develop strategic vision and tactical plans for Operations Build and...


Head of Secretariat

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Confidencial

A company is looking for a Head of the Secretariat. Key Responsibilities: Lead the development and implementation of strategic initiatives Foster collaboration and teamwork across the Global Secretariat and with external partners Ensure...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Representative

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Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Product Manager Healthtech Leader

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Confidencial

A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...


Project Manager

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Confidencial

A company is looking for a Project Manager - Remote position. Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings and manage project bids and proposals...


Content Entry Assistant

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Confidencial

A company is looking for a Content Entry Assistant for a remote client services position. Key Responsibilities: Transfer web page content under supervision to ensure high quality results Adjust content for readability and SEO optimization...


Program Evaluation Consultant

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Confidencial

A company is looking for a Program Evaluation Consultant. Key Responsibilities: Design and implement evaluation frameworks to measure program effectiveness Develop and utilize quantitative and qualitative data collection methods Analyze data...


Senior Editor Health Communication

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Confidencial

A company is looking for a Senior Editor for a remote full-time content strategy position. Key Responsibilities: Provide substantive edits to plain language health content on various topics Edit proposals, research reports, and other...


Sr Data Engineer

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Confidencial

A company is looking for a Sr. Data Engineer for a remote position. Key Responsibilities: Data infrastructure development: design and develop scalable data infrastructure, including pipelines and warehouses Data modeling and architecture:...


Director of Product Manager

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Confidencial

A company is looking for a Director of Product. Key Responsibilities: Collaborate on building and maintaining product roadmaps Lead launches of new products from ideation to go-to-market Manage and optimize both new and existing products in...


Investor Relations Account Manager

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Confidencial

A company is looking for an Investor Relations Account Manager. Key Responsibilities: Serve as the main contact for investor relations account management Maintain relationships with high-net-worth individuals and provide excellent customer...


Product Manager

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Confidencial

A company is looking for a Product Manager for a remote position. Key Responsibilities: Lead customer research and strategic product improvement Collaborate with design and engineering teams to create new features Manage backlog, participate...


Implementation Consultant

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Confidencial

A company is looking for an Implementation Consultant (Forms Builder). Key Responsibilities: Acquire and implement new customers by working with internal staff and customers Provide training and support for building custom forms for data...


Member Experience Associate

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Confidencial

A company is looking for a Member Experience Associate (Remote). Key Responsibilities: Conduct high volume outreach to new and existing members for increased enrollment and program completion rates Actively conduct outreach via phone, text, and...


ServiceNow Business Process Consultant

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Confidencial

A company is looking for a ServiceNow Business Process Consultant. Key Responsibilities: Facilitate executive level workshops and translate business requirements into prioritized outcomes Lead customers in process definition and mapping, and...


Grants Manager

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Confidencial

A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...