42 director customer support jobs


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Development Director

(us)

Confidencial

A company is looking for a Development Director (Part-Time, Contractor) Key Responsibilities: Support execution of fundraising plan with input from senior management Coordinate and support efforts to grow and engage with prospective...


Sales Director

(us)

Confidencial

A technology company is looking for a Sales Director in the Western Region. Key Responsibilities: Lead sales efforts in 3D printing on metals technology in the Western US region Develop the sales pipeline to meet booking goals and close new...


Climate Solutions Director

(us)

Confidencial

A company is looking for a Climate Solutions Director. Key Responsibilities: Value creation & solution-based problem solving with customers Maintaining key customer & market relationships Expertise and knowledge sharing in the...


Director of Product Marketing

(us)

Confidencial

A company is looking for a Director of Product Marketing for Nx Cloud. Key Responsibilities: Develop and implement marketing strategies to increase product awareness and adoption among developers Collaborate with product and sales teams to...


Strategic Account Director

(us)

Confidencial

A company is looking for a Strategic Account Director. Key Responsibilities: Developing effective account plans to drive revenue growth and manage sales pipeline Establishing positive relationships with customers based on knowledge of their...


Senior Product Director

(us)

Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Director of Policy Affairs

(us)

Confidencial

A company is looking for a Director of Policy and Regulatory Affairs. Key Responsibilities: Monitoring and analyzing proposed legislation, regulation, and policy initiatives relevant to Medicaid-funded services for individuals with intellectual...


Client Success Director

(us)

Confidencial

A company is looking for a Client Success Director. Key Responsibilities: Serve as the department director for the client success team, managing team operations and support processes Answer tech-related questions and ensure high standards of...


Account Director Strategic Accounts

(us)

Confidencial

A company is looking for an Account Director, Strategic Accounts. Key Responsibilities: Achieving and/or exceeding sales targets for net new sales and renewals Managing relationships with key customers and expanding HealthVerity?s presence in...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Customer Experience Lead

(us)

Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Driver Support Associate

(us)

Confidencial

A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...


Administrative Support Representative

(us)

Confidencial

A company is looking for a Part-Time Administrative Support Key Responsibilities: Assist with social media content creation and website maintenance Support marketing activities and project management for tradeshows Help with after-sales...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Manager Training and Support

(us)

Confidencial

A company is looking for a Manager, Training and Support. Key Responsibilities: Coordinate and lead trainings for various systems and tools Provide customer service and support to CRM users Assist with process improvement and data projects to...


Senior Customer Success Manager

(us)

Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Associate Training and Support

(us)

Confidencial

A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Bilingual Billing Support Specialist

(us)

Confidencial

A company is looking for a Bilingual Billing Support Specialist. Key Responsibilities: Effectively triage a high-volume of inbound or outbound medical billing related calls Resolve billing related questions and issues with patients in a timely...


Interim CFO Financial Strategy Leader

(us)

Confidencial

A nonprofit organization is seeking an Interim Fractional CFO. Key Responsibilities: Provide financial analysis and decision-making support for Executive Leadership and the Board of Directors Lead the design and analysis of financial strategy...


Executive Assistant Sales Coordinator

(us)

Confidencial

A company is looking for an Executive Assistant and Sales Operations Coordinator. Key Responsibilities: Provide administrative support to the Director of Partnerships Support team and client communications Assist the sales team with various...


Editor

(us)

Confidencial

A company is looking for an Editor. Key Responsibilities: Edit and proofread test questions, manuals, and technical documentation for accuracy and style adherence Lay out examinations and documents in MS Word or Adobe InDesign Provide...