29 head of customer support jobs


Head of Customer Success

(us)

Confidencial

A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...


Head of Customer Success

(us)

Confidencial

A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Head of Marketing

(us)

Confidencial

A company is looking for a Hands-On Head of Marketing in the SaaS industry. Key Responsibilities: Develop and execute marketing strategies focusing on digital marketing, content creation, and customer engagement Manage marketing campaigns from...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Customer Experience Lead

(us)

Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Driver Support Associate

(us)

Confidencial

A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Senior Customer Success Manager

(us)

Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Administrative Support Representative

(us)

Confidencial

A company is looking for a Part-Time Administrative Support Key Responsibilities: Assist with social media content creation and website maintenance Support marketing activities and project management for tradeshows Help with after-sales...


Associate Training and Support

(us)

Confidencial

A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Bilingual Billing Support Specialist

(us)

Confidencial

A company is looking for a Bilingual Billing Support Specialist. Key Responsibilities: Effectively triage a high-volume of inbound or outbound medical billing related calls Resolve billing related questions and issues with patients in a timely...


VP Finance

(us)

Confidencial

A company is looking for a Vice President of Finance. Key Responsibilities: Lead financial planning and analysis efforts, including budgeting, forecasting, and strategic financial strategies Prepare financial reports for executive team and...


Merchant Success Manager

(us)

Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Implementation Consultant

(us)

Confidencial

A company is looking for an Implementation Consultant (Forms Builder). Key Responsibilities: Acquire and implement new customers by working with internal staff and customers Provide training and support for building custom forms for data...


Cloud Ops Engineer

(us)

Confidencial

A company is looking for a Cloud Engineer - Operations. Key Responsibilities: Monitor and manage security, health, and performance of customer-hosted environments Perform application deployments, upgrades, and troubleshoot performance issues...


Analyst Origination

(us)

Confidencial

A company is looking for an Analyst, Origination. Key Responsibilities: Collaborate with origination team in preparing materials for customer meetings and RFP responses Conduct research on market fundamentals, potential customers, and...


Solutions Consultant - FP A

(us)

Confidencial

A company is looking for a Solutions Consultant - FP&A. Key Responsibilities: Conduct personalized product demos, Proofs of Concept, and hands-on workshops to support the sales cycle Present industry-specific expertise to potential...


Development Associate

(us)

Confidencial

A company is looking for a Development Associate. Key Responsibilities: Supporting the Development Team in creating templates and initial drafts for grant proposals and reporting Compiling and submitting administrative data for external reports...


Administrative Coordinator

(us)

Confidencial

A company is looking for an Interim Administrative Coordinator. Key Responsibilities: Supporting members with inquiries and processes Assisting board members with administrative tasks Helping with marketing, events, sponsorships, and...


Electronic Security Project Manager

(us)

Confidencial

A company is looking for an Electronic Security Project Manager. Key Responsibilities: Possess knowledge of intrusion systems, access control systems, and video surveillance systems Provide necessary information and support to complete projects...


Sales Operations Associate

(us)

Confidencial

A company is looking for a Sales Operations Associate Key Responsibilities: Manage user and license management in Salesforce Create and customize reports, dashboards, and maintain reporting folder structure Support sales team with lead...


Data Integration Engineer

(us)

Confidencial

A company is looking for a Mulesoft/Data Integration Engineer. Key Responsibilities: Collaborate with stakeholders and architects to gather and analyze business requirements for integration projects Design and architect end-to-end integration...