A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks to ensure smooth day-to-day client experience operations Data Analytics: Tracking performance by assisting with data collection and analysis to improve client service Required Qualifications: 2+ years of customer service experience Fluent English proficiency Familiarity with Slack, Zendesk, Google Sheets Previous experience in ecommerce or tech startups is a plus Flexibility and ability to multitask effectively
Confidencial
Confidencial
Confidencial
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