70 remote customer care team director jobs


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Sales Director

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Confidencial

A technology company is looking for a Sales Director in the Western Region. Key Responsibilities: Lead sales efforts in 3D printing on metals technology in the Western US region Develop the sales pipeline to meet booking goals and close new...


Director of Marketing

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Confidencial

A company is looking for a Director of Marketing (Remote). Key Responsibilities: Develop and implement comprehensive marketing strategies for products and services Manage all aspects of marketing, including trade shows, digital marketing,...


Executive Director

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Confidencial

A company is looking for an Executive Director for Women in Revenue. Key Responsibilities: Lead program strategies, fundraising, and operations Collaborate with the Board of Directors on strategic planning Drive fundraising efforts and manage...


Director of Product Marketing

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Confidencial

A company is looking for a Director of Product Marketing for Nx Cloud. Key Responsibilities: Develop and implement marketing strategies to increase product awareness and adoption among developers Collaborate with product and sales teams to...


Executive Director

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Confidencial

A company is looking for an Executive Director. Key Responsibilities: Lead the organization in fulfilling its mission of dismantling systemic white supremacy and hegemonic whiteness within art, design, and academia Manage financial operations,...


Climate Solutions Director

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Confidencial

A company is looking for a Climate Solutions Director. Key Responsibilities: Value creation & solution-based problem solving with customers Maintaining key customer & market relationships Expertise and knowledge sharing in the...


Strategic Account Director

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Confidencial

A company is looking for a Strategic Account Director. Key Responsibilities: Developing effective account plans to drive revenue growth and manage sales pipeline Establishing positive relationships with customers based on knowledge of their...


Senior Product Director

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Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Client Success Director

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Confidencial

A company is looking for a Client Success Director. Key Responsibilities: Serve as the department director for the client success team, managing team operations and support processes Answer tech-related questions and ensure high standards of...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Director of Policy Affairs

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Confidencial

A company is looking for a Director of Policy and Regulatory Affairs. Key Responsibilities: Monitoring and analyzing proposed legislation, regulation, and policy initiatives relevant to Medicaid-funded services for individuals with intellectual...


Sr Technical Director

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Confidencial

A company is looking for a Senior Technical Director in RF/Mixed Signal IC Design Engineering. Key Responsibilities: Lead the development of next-generation RF circuits for optical communications Collaborate with a skilled team to solve...


Customer Experience Lead

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Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Income Tax Director

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Confidencial

A company is looking for a Global Income Tax Director. Key Responsibilities: Manage the Global IFRS Annual Income Tax Provision process and engagements with auditors Oversee the preparation and review of income tax provisions, returns, and...


Account Director Strategic Accounts

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Confidencial

A company is looking for an Account Director, Strategic Accounts. Key Responsibilities: Achieving and/or exceeding sales targets for net new sales and renewals Managing relationships with key customers and expanding HealthVerity?s presence in...


Sr Director of Procurement Planning

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Confidencial

A company is looking for a Sr. Director of Procurement, Supply & Demand Planning. Key Responsibilities: Provide thought leadership on integrated planning subject matter with the executive team Lead the demand planning process, working...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Utility-Scale Technical Director

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Confidencial

A company is looking for a Technical Director, Utility-Scale. Key Responsibilities: Establish and achieve financial goals for utility-scale projects Oversee technical review, risk evaluation, and value engineering assessments Provide strategic...


Executive Director Climate Initiative

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Confidencial

A company is looking for an Executive Director for a Climate Initiative. Key Responsibilities: Lead and oversee the planning and production of leadership retreats focused on nature-based climate solutions Manage a team handling logistics,...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Senior Internal Audit Director

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Confidencial

A company is looking for a Senior Director, Internal Audit. Key Responsibilities: Provide strategic direction and leadership for the Internal Audit function Lead risk assessment and mitigation efforts, developing risk-based audit plans Oversee...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Senior Customer Success Manager

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Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...