62 remote head of customer success and support jobs


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Representative

(us)

Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Merchant Success Manager

(us)

Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Director Client Success

(us)

Confidencial

A company is looking for a Director of Client Success. Key Responsibilities: Design and deliver a scalable customer experience Establish strong relationships with key customers Monitor and report across client accounts Required...


Remote Accounts Payable Coordinator

(us)

Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Head of Marketing

(us)

Confidencial

A company is looking for a Hands-On Head of Marketing in the SaaS industry. Key Responsibilities: Develop and execute marketing strategies focusing on digital marketing, content creation, and customer engagement Manage marketing campaigns from...


Head of Operations

(us)

Confidencial

A company is looking for a Head of Operations. Key Responsibilities: Further the company?s mission of affordable, accessible whole person care, with a focus on women?s health Develop strategic vision and tactical plans for Operations Build and...


Head of Secretariat

(us)

Confidencial

A company is looking for a Head of the Secretariat. Key Responsibilities: Lead the development and implementation of strategic initiatives Foster collaboration and teamwork across the Global Secretariat and with external partners Ensure...


Remote Mentor Essential Skills for Frontline Workers

(us)

Confidencial

A company is looking for a Mentor for Essential Skills for Frontline Workers (Part-time/Contract). Key Responsibilities: Serve as an inspirational role model for students, helping them contextualize course content and connect it to their work...


Commercial Customer Service Associate

(us)

Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Project Manager

(us)

Confidencial

A company is looking for a Project Manager - Remote position. Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings and manage project bids and proposals...


Investor Relations Account Manager

(us)

Confidencial

A company is looking for an Investor Relations Account Manager. Key Responsibilities: Serve as the main contact for investor relations account management Maintain relationships with high-net-worth individuals and provide excellent customer...


Product Manager

(us)

Confidencial

A company is looking for a Product Manager for a remote position. Key Responsibilities: Lead customer research and strategic product improvement Collaborate with design and engineering teams to create new features Manage backlog, participate...


Member Experience Associate

(us)

Confidencial

A company is looking for a Member Experience Associate (Remote). Key Responsibilities: Conduct high volume outreach to new and existing members for increased enrollment and program completion rates Actively conduct outreach via phone, text, and...


Grants Manager

(us)

Confidencial

A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...


Moving Consultant (Sales)

Sheridan, Remote (us)

Confidencial

MOVING COMPANY HIRING SALES AGENTS $$$$ THIS POSITION IS FOR REMOTE WORK ONLY, EXPERIENCED SALES REPS Closers only -- Are you able to build rapport with customers? Do you prefer consultative and education-based selling? Are you ready to...


Director of Marketing

(us)

Confidencial

A company is looking for a Director of Marketing (Remote). Key Responsibilities: Develop and implement comprehensive marketing strategies for products and services Manage all aspects of marketing, including trade shows, digital marketing,...