57 remote platform customer success director jobs


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Merchant Success Manager

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Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Senior Product Director

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Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Director of Marketing

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Confidencial

A company is looking for a Director of Marketing (Remote). Key Responsibilities: Develop and implement comprehensive marketing strategies for products and services Manage all aspects of marketing, including trade shows, digital marketing,...


Sales Director

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Confidencial

A technology company is looking for a Sales Director in the Western Region. Key Responsibilities: Lead sales efforts in 3D printing on metals technology in the Western US region Develop the sales pipeline to meet booking goals and close new...


Director of Development

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Confidencial

A company is looking for a Director of Development - Fractional. Key Responsibilities: Devise and implement an annual fundraising strategy Lead grant discovery and application processes targeting foundations, corporate entities, and...


Climate Solutions Director

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Confidencial

A company is looking for a Climate Solutions Director. Key Responsibilities: Value creation & solution-based problem solving with customers Maintaining key customer & market relationships Expertise and knowledge sharing in the...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Strategic Account Director

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Confidencial

A company is looking for a Strategic Account Director. Key Responsibilities: Developing effective account plans to drive revenue growth and manage sales pipeline Establishing positive relationships with customers based on knowledge of their...


Director of Corporate Relations

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Confidencial

A company is looking for a Director of Corporate Relations. Key Responsibilities: Develop and implement corporate engagement strategy Manage strategic corporate partnerships and fundraising efforts Integrate current trends in corporate...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


CX Operations Manager

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Confidencial

A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...


eCommerce Manager

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Confidencial

A company is looking for an eCommerce Operations and Growth Manager. Key Responsibilities: Oversee eCommerce operations including website management, merchandising, and shipping Develop and implement strategies to optimize the customer journey...


Account Manager

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Confidencial

A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...


Senior Specialist Performance Marketing

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Confidencial

A company is looking for a Senior Specialist, Performance Marketing. Key Responsibilities Establish and execute innovative performance marketing strategies for B2B customer acquisition and revenue growth Manage relationships with agencies and...


Senior Accountant

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Confidencial

A company is looking for a Senior Accountant (Remote). Key Responsibilities: Overseeing staff accountants and providing feedback through regular one-on-one meetings Performing month-end reviews and reconciling accounts against bank and credit...


ServiceNow Business Process Consultant

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Confidencial

A company is looking for a ServiceNow Business Process Consultant. Key Responsibilities: Facilitate executive level workshops and translate business requirements into prioritized outcomes Lead customers in process definition and mapping, and...


Product Manager Healthtech Leader

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Confidencial

A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...


Data Integration Engineer

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Confidencial

A company is looking for a Mulesoft/Data Integration Engineer. Key Responsibilities: Collaborate with stakeholders and architects to gather and analyze business requirements for integration projects Design and architect end-to-end integration...


Social Media Coordinator

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Confidencial

A company is looking for a Social Media Coordinator. Key Responsibilities: Creating and scheduling content for social media channels in multiple languages Managing community responses and engagement on social media platforms Supporting the...