136 remote saas customer support team lead jobs


Customer Support Representative

(us)

Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Remote Accounts Payable Coordinator

(us)

Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Mobilisation Lead

(us)

Confidencial

A global movement is seeking a Mobilisation Lead. Key Responsibilities: Lead overall strategy for mobilisation plans in collaboration with global, regional, and national secretariats Develop global mobilisation moments and ensure delivery of...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Remote Mentor Essential Skills for Frontline Workers

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Confidencial

A company is looking for a Mentor for Essential Skills for Frontline Workers (Part-time/Contract). Key Responsibilities: Serve as an inspirational role model for students, helping them contextualize course content and connect it to their work...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Appointment Setter Lead Generation

(us)

Confidencial

A company is looking for an Appointment Setter/Lead Generation for residential swimming pool sales. Key Responsibilities: Handle inbound calls from potential customers interested in swimming pool consultations Engage with callers to understand...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Lead Product Manager - AppEx

(us)

Confidencial

A company is looking for a Lead Product Manager / Product Director for their AppEx team. Key Responsibilities: Develop a clear product vision and strategy for personalized learning experiences Lead cross-functional teams to meet product goals...


Performance Marketer Marketing Strategy Lead

(us)

Confidencial

A company is looking for a Performance Marketer. Key Responsibilities: Develop and implement marketing strategies focusing on lowering and scaling Customer Acquisition Cost (CAC) Optimize website and landing pages for Conversion Rate...


Commercial Customer Service Associate

(us)

Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Virtual Subrogation Team Manager - Arbitration

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Confidencial

A company is looking for a Virtual Subrogation Team Manager - Arbitration. Key Responsibilities: Overseeing a team of Specialists and ensuring quality work product and client satisfaction Handling escalated calls/situations and promptly...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Product Support Specialist

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Confidencial

A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...


Product Manager

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Confidencial

A company is looking for a Product Manager for a remote position. Key Responsibilities: Lead customer research and strategic product improvement Collaborate with design and engineering teams to create new features Manage backlog, participate...


Product Manager Healthtech Leader

(us)

Confidencial

A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...


Director of Product Manager

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Confidencial

A company is looking for a Director of Product. Key Responsibilities: Collaborate on building and maintaining product roadmaps Lead launches of new products from ideation to go-to-market Manage and optimize both new and existing products in...


Project Manager

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Confidencial

A company is looking for a Project Manager - Remote Key Responsibilities Overall accountability for project profitability and timeline Collaborate with team to define and scope client requirements and deliverables Create and maintain detailed...


Head of Product

(us)

Confidencial

A company is looking for a Head of Product Key Responsibilities: Manage EasyLlama?s suite of products and drive innovation Define product strategy aligned with business goals Lead cross-functional teams to ensure effective product development...


VP of Engineering

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Confidencial

A company is looking for a VP of Engineering. Key Responsibilities: Manage the engineering team and collaborate with the executive leadership team Oversee product engineering, architecture, and software development Lead the integration of...