172 remote senior software customer success manager jobs


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Answering customer queries in real-time and providing front-line user support Identifying and escalating requests that need intervention from other team members...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Merchant Success Manager

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Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Senior Software Engineer

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Confidencial

A company is looking for a Senior Software Engineer for a remote position. Key Responsibilities: Design, plan, and implement CI/CD pipelines and client-specific cloud solutions Scale cloud services to serve growing businesses Implement...


Project Manager Remote Salesforce

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Confidencial

A company is looking for a Part-Time Salesforce Project Manager. Key Responsibilities: Manage project timelines, budgets, and scope for client engagements Work with clients and consultants to gather requirements and configure Salesforce...


Paralegal Remote Contract Specialist

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Confidencial

A company is looking for a Corporate Paralegal. Key Responsibilities: Draft, review, and negotiate customer and vendor contracts Create and maintain a document management system for legal documents Assist in maintaining company compliance with...


Director Client Success

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Confidencial

A company is looking for a Director of Client Success. Key Responsibilities: Design and deliver a scalable customer experience Establish strong relationships with key customers Monitor and report across client accounts Required...


Remote Accounts Payable Coordinator

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Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Senior Account Manager

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Confidencial

A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Student Engagement Senior Software Engineer I

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Confidencial

A company is looking for a Student Engagement Senior Software Engineer I. Key Responsibilities: Write secure, efficient, and high-quality code that adheres to best practices Develop scalable and reusable code that promotes efficient...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Senior Manager Product Management

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Confidencial

A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...


Senior Accounting Manager

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Confidencial

A company is looking for a Senior Accounting Manager. Key Responsibilities: Lead financial reporting processes and ensure compliance with GAAP Manage payroll, financial reviews, and internal controls Collaborate with cross-functional teams and...


Senior Risk Manager

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Confidencial

A company is looking for a Head of Risk / Senior Risk Manager. Key Responsibilities: Build, improve, and monitor risk controls for Digital Assets infrastructures and strategies Consider, model, and investigate potential risk incidents/events to...


Senior Enterprise Product Manager

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Confidencial

A company is looking for a Senior Product Manager, Enterprise - US Key Responsibilities: Own end-to-end management of products for Enterprise customers and US Public Sector Lead development and enhancement of platform authentication protocols,...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Senior Manager Project Finance

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Confidencial

A company is looking for a Senior Manager, Project Finance. Key Responsibilities: Lead project finance transactions and negotiations Review complex financial models and conduct due diligence Facilitate coordination between internal teams for...


Senior Retail Search Manager

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Confidencial

A company is looking for a Senior Retail Search Manager in the United States. Key Responsibilities: Develop retail search activation strategy and oversee campaign execution Lead and train team on search best practices and optimization Create...


Senior State Advocacy Manager

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Confidencial

A national health advocacy organization is seeking a Senior State Advocacy Manager. Key Responsibilities: Manage relationships with advocacy organizations and provide support for policy campaigns Assist partners in implementing advocacy...


Customer Support Representative

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Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Senior Consultant

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Confidencial

A company is looking for a Senior Consultant in Grants, Foundation Relations, and Institutional Giving. Key Responsibilities: Manage the direction of two client engagements Write compelling narratives for letters of inquiry, proposals, and...