61 remote software customer support technician jobs


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Senior Software Engineer

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Confidencial

A company is looking for a Senior Software Engineer for a remote position. Key Responsibilities: Design, plan, and implement CI/CD pipelines and client-specific cloud solutions Scale cloud services to serve growing businesses Implement...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Customer Experience Lead

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Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Tech Support Agent

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Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Driver Support Associate

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Confidencial

A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...


Senior Customer Success Manager

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Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Administrative Support Representative

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Confidencial

A company is looking for a Part-Time Administrative Support Key Responsibilities: Assist with social media content creation and website maintenance Support marketing activities and project management for tradeshows Help with after-sales...


Associate Training and Support

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Confidencial

A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...


Bilingual Billing Support Specialist

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Confidencial

A company is looking for a Bilingual Billing Support Specialist. Key Responsibilities: Effectively triage a high-volume of inbound or outbound medical billing related calls Resolve billing related questions and issues with patients in a timely...


Investor Relations Account Manager

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Confidencial

A company is looking for an Investor Relations Account Manager. Key Responsibilities: Serve as the main contact for investor relations account management Maintain relationships with high-net-worth individuals and provide excellent customer...


Billing Coordinator

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Confidencial

A company is looking for a Billing and RCM Coordinator. Key Responsibilities: Insurance Verification Claims Submission and Follow-Up Payment Processing and Collection Required Qualifications: 3+ years of experience in medical billing and...


Implementation Consultant

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Confidencial

A company is looking for an Implementation Consultant (Forms Builder). Key Responsibilities: Acquire and implement new customers by working with internal staff and customers Provide training and support for building custom forms for data...


Cloud Ops Engineer

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Confidencial

A company is looking for a Cloud Engineer - Operations. Key Responsibilities: Monitor and manage security, health, and performance of customer-hosted environments Perform application deployments, upgrades, and troubleshoot performance issues...


Solutions Consultant - FP A

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Confidencial

A company is looking for a Solutions Consultant - FP&A. Key Responsibilities: Conduct personalized product demos, Proofs of Concept, and hands-on workshops to support the sales cycle Present industry-specific expertise to potential...


Enrollment Specialist

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Confidencial

A company is looking for a Remote Certified Medical Assistant-Enrollment Specialist. Key Responsibilities: Patient Outreach: Initiating contact with potential CCM and RPM patients, conducting initial assessments, and educating them on program...


Manager Biostatistician - TMTT

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Confidencial

A company is looking for a Manager Biostatistician for Transcatheter Mitral & Tricuspid Therapies (Remote- US). Key Responsibilities: Lead statistical analyses for clinical trials and study reports Provide statistical expertise for new...


Technical Venture Builder

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Confidencial

A company is looking for a Technical Venture Builder. Key Responsibilities: Engage directly with customers to tailor AI-driven solutions Lead innovative experiments using AI and software development Transform innovative ideas into minimum...


Appointment Setter Lead Generation

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Confidencial

A company is looking for an Appointment Setter/Lead Generation for residential swimming pool sales. Key Responsibilities: Handle inbound calls from potential customers interested in swimming pool consultations Engage with callers to understand...


Implementation Coordinator Setup Coordinator

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Confidencial

A company is looking for an Implementation Coordinator in the USA. Key Responsibilities: Familiarize with member?s website goals and tailor onboarding experience Guide members through design choices and coordinate website components Manage...