90 telecommute technical customer success team member jobs


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Merchant Success Manager

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Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Technical Writer

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Confidencial

A company is looking for a Technical Writer Key Responsibilities: Assess training and documentation needs for customers and internal teams Develop written and video content for product implementation and usage Collaborate with cross-functional...


Technical Content Writer

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Confidencial

A company is looking for a Technical Content Writer. Key Responsibilities: Writing technical articles on software development topics based on field experience Researching and creating outlines for articles Collaborating with team members and...


Biology Adjunct Faculty Member

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Confidencial

A company is looking for an Adjunct Faculty in Biology. Key Responsibilities: Facilitate courses, create/review course content, assess learners, and provide academic instruction and mentoring Respond to learner inquiries, provide feedback and...


Social Work Adjunct Faculty Member

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Confidencial

A company is looking for a Social Work Adjunct Faculty Member. Key Responsibilities: Using innovative teaching techniques Being present in the course at least four days a week Grading within the university guidelines and providing detailed...


Technical Venture Builder

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Confidencial

A company is looking for a Technical Venture Builder. Key Responsibilities: Engage directly with customers to tailor AI-driven solutions Lead innovative experiments using AI and software development Transform innovative ideas into minimum...


Sr Technical Director

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Confidencial

A company is looking for a Senior Technical Director in RF/Mixed Signal IC Design Engineering. Key Responsibilities: Lead the development of next-generation RF circuits for optical communications Collaborate with a skilled team to solve...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Technical Content Manager CPA

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Confidencial

A company is looking for a Technical Content Manager, CPA. Key Responsibilities: Develop content marketing strategy to support product positioning and go-to-market strategies Create compelling copy for digital platforms and enterprise-grade...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Institutional Giving Consultant

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Confidencial

A company is looking for an Institutional Giving Consultant Key Responsibilities: Advise clients in ongoing relationship management for portfolios of current and prospective institutional funders Plan, manage, and execute foundation,...


Senior Tech Writer

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Confidencial

A company is looking for a Senior Technical Writer. Key Responsibilities: Design, develop, and implement customized technical documents Collaborate with subject matter experts to create software documentation Identify and revise documentation...


ServiceNow Business Process Consultant

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Confidencial

A company is looking for a ServiceNow Business Process Consultant. Key Responsibilities: Facilitate executive level workshops and translate business requirements into prioritized outcomes Lead customers in process definition and mapping, and...


Channel Engagement Manager

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Confidencial

A company is looking for a Channel Engagement Manager. Key Responsibilities: Manage relationships and programs with partners to drive new business, customer retention, and adoption in the partner ecosystem Develop joint value propositions,...


ARPA-H Specialist

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Confidencial

A company is looking for a ARPA-H Commercialization Development Specialist. Key Responsibilities: Evaluate the commercial potential of new technologies and intellectual property Conduct market research to identify target markets and customer...


Product Marketing Manager

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Confidencial

A company is looking for a Product Marketing Manager. Key Responsibilities Partner with Product Management to develop customer narratives and content Define and execute go-to-market strategies for new and existing product initiatives...


CX Operations Manager

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Confidencial

A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...


Senior Account Manager

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Confidencial

A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...


Implementation Coordinator Setup Coordinator

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Confidencial

A company is looking for an Implementation Coordinator in the USA. Key Responsibilities: Familiarize with member?s website goals and tailor onboarding experience Guide members through design choices and coordinate website components Manage...