58 telecommute tier 2 customer support associate jobs


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Development Associate

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Confidencial

A company is looking for a Development Associate. Key Responsibilities: Supporting the Development Team in creating templates and initial drafts for grant proposals and reporting Compiling and submitting administrative data for external reports...


Client Experience Associate

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Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Physics Content Associate

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Confidencial

A company is looking for a Content Associate, Physics, to develop high-quality lessons for high school physics. Key Responsibilities: Expand Science courses by leveraging market research and subject matter expertise Create high-quality content...


Associate Actuary

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Confidencial

A company is looking for an Associate Actuary. Key Responsibilities: Support rate advocacy and financial forecasting in Medicaid Markets Calculate and adjust monthly reserves, revenue, and IBNR in Valuation Teams Develop analyses to identify...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Tech Support Agent

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Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Sales Operations Associate

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Confidencial

A company is looking for a Sales Operations Associate Key Responsibilities: Manage user and license management in Salesforce Create and customize reports, dashboards, and maintain reporting folder structure Support sales team with lead...


Online Customer Service Trainee

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Confidencial

A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...


Associate Advisory Operations

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Confidencial

A company is looking for an Associate, Advisory Operations. Key Responsibilities: Client relationship management of a multi-location practice Assisting with transaction processing and trade execution Supporting various client and...


Graphic Design Support

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Confidencial

A company is looking for a Graphic Design & Video Support. Key Responsibilities: Format various content materials such as handouts, infographics, and social media graphics Create and edit video content including webinars and explainer...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Administrative Support Representative

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Confidencial

A company is looking for a Part-Time Administrative Support Key Responsibilities: Assist with social media content creation and website maintenance Support marketing activities and project management for tradeshows Help with after-sales...


Associate Principal - Market Research

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Confidencial

A company is looking for an Associate Principal in Market Research. Key Responsibilities: Expertise in quantitative research design and analytic approaches to address client business issues Demonstrate creativity and innovation in developing...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Analyst Origination

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Confidencial

A company is looking for an Analyst, Origination. Key Responsibilities: Collaborate with origination team in preparing materials for customer meetings and RFP responses Conduct research on market fundamentals, potential customers, and...


Field Operations Coordinator

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Confidencial

A company is looking for a Field Operations Coordinator. Key Responsibilities: Conduct analysis of distributor inventory levels Coordinate returns of underutilized sets and parts with distributors Monitor inventory, resolve errors, and manage...


Relationship Manager

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Confidencial

A company is looking for a Relationship Manager. Key Responsibilities: Efficiently qualify leads, convert them into course participants, and manage relationships with parents Gather and process necessary paperwork and data accurately Conduct a...


ERC Representative I

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Confidencial

A company is looking for an ERC Representative I Key Responsibilities: Providing customer service through phone calls and emails, resolving inquiries promptly Logging cases accurately and escalating issues appropriately Maintaining knowledge...


Fraud Risk Analyst

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Confidencial

A company is looking for a Fraud Risk Analyst Key Responsibilities: Review Customer Accounts for potential cases of fraud Work closely with Risk and Compliance team on proactive prevention strategies Build reports on Fraud monitoring for...


Contracts Procurement Administrator

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Confidencial

A company is looking for a Contracts & Procurement Administrator for their internal team that provides contract and procurement support to government contractor industry clients. Key Responsibilities: Provide contract and subcontract...


Salesforce Consultant

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Confidencial

A company is looking for a Salesforce Consultant. Key Responsibilities: Implementing Salesforce.com solutions on projects Delivering trainings to system administrators and power users Contributing to knowledge sharing internally and...