71 remote platform customer support associate jobs


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Driver Support Associate

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Confidencial

A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...


Associate Training and Support

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Confidencial

A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Development Associate

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Confidencial

A company is looking for a Development Associate. Key Responsibilities: Supporting the Development Team in creating templates and initial drafts for grant proposals and reporting Compiling and submitting administrative data for external reports...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Payroll Associate

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Confidencial

A company is looking for a Payroll & People Associate for a remote part-time position. Key Responsibilities: Process bi-weekly payroll accurately and timely using ADP Workforce Now Maintain HRIS data, provide regular reporting on...


Customer Experience Lead

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Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Associate Actuary

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Confidencial

A company is looking for an Associate Actuary. Key Responsibilities: Support rate advocacy and financial forecasting in Medicaid Markets Calculate and adjust monthly reserves, revenue, and IBNR in Valuation Teams Develop analyses to identify...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Sales Operations Associate

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Confidencial

A company is looking for a Sales Operations Associate Key Responsibilities: Manage user and license management in Salesforce Create and customize reports, dashboards, and maintain reporting folder structure Support sales team with lead...


Client Experience Associate

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Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Associate Advisory Operations

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Confidencial

A company is looking for an Associate, Advisory Operations. Key Responsibilities: Client relationship management of a multi-location practice Assisting with transaction processing and trade execution Supporting various client and...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Pipe Support Engineer

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Confidencial

A company is looking for a Pipe Support Engineer. Key Responsibilities: Locate and design supports for various piping systems and perform associated calculations Work closely with layout personnel, pipe stress, and other support engineers to...


Tech Support Agent

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Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Senior Customer Success Manager

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Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Administrative Support Representative

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Confidencial

A company is looking for a Part-Time Administrative Support Key Responsibilities: Assist with social media content creation and website maintenance Support marketing activities and project management for tradeshows Help with after-sales...


Associate Principal - Market Research

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Confidencial

A company is looking for an Associate Principal in Market Research. Key Responsibilities: Expertise in quantitative research design and analytic approaches to address client business issues Demonstrate creativity and innovation in developing...


Bilingual Billing Support Specialist

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Confidencial

A company is looking for a Bilingual Billing Support Specialist. Key Responsibilities: Effectively triage a high-volume of inbound or outbound medical billing related calls Resolve billing related questions and issues with patients in a timely...


Data Integration Engineer

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Confidencial

A company is looking for a Mulesoft/Data Integration Engineer. Key Responsibilities: Collaborate with stakeholders and architects to gather and analyze business requirements for integration projects Design and architect end-to-end integration...


Staff Accountant

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Confidencial

A company is looking for a Bookkeeper / Staff Accountant for a remote position. Key Responsibilities: Review and approve company credit card and reimbursement expense reports Verify and code AP invoices, complete bank reconciliations, and...