108 remote saas customer success manager jobs


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Merchant Success Manager

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Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Project Manager Remote Salesforce

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Confidencial

A company is looking for a Part-Time Salesforce Project Manager. Key Responsibilities: Manage project timelines, budgets, and scope for client engagements Work with clients and consultants to gather requirements and configure Salesforce...


Director Client Success

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Confidencial

A company is looking for a Director of Client Success. Key Responsibilities: Design and deliver a scalable customer experience Establish strong relationships with key customers Monitor and report across client accounts Required...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Product Manager

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Confidencial

A company is looking for a Product Manager for a remote position. Key Responsibilities: Lead customer research and strategic product improvement Collaborate with design and engineering teams to create new features Manage backlog, participate...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Representative

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Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Account Manager

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Confidencial

A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...


Project Manager

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Confidencial

A company is looking for a Project Manager - Remote Key Responsibilities Overall accountability for project profitability and timeline Collaborate with team to define and scope client requirements and deliverables Create and maintain detailed...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Project Manager

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Confidencial

A company is looking for a Project Manager - Remote position. Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings and manage project bids and proposals...


SBC Core Account Manager

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Confidencial

A company is looking for a SBC/Core Account Manager. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate product value Create and manage revenue opportunities by engaging assigned accounts Collaborate with...


Project Manager

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Confidencial

A company is looking for a Project Manager. Key Responsibilities: Perform administrative tasks related to scheduling customer integration and implementation projects Create project timelines and exit deliverables Monitor project progress and...


SBC Core Account Manager

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Confidencial

A company is looking for a SBC/Core Account Manager. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate product value Create and manage revenue opportunities by engaging assigned accounts Collaborate with...


Product Manager Healthtech Leader

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Confidencial

A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...


Director of Product Manager

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Confidencial

A company is looking for a Director of Product. Key Responsibilities: Collaborate on building and maintaining product roadmaps Lead launches of new products from ideation to go-to-market Manage and optimize both new and existing products in...


Grants Manager

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Confidencial

A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...