175 remote senior customer experience researcher jobs


VP Client Experience

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Confidencial

A company is looking for a Vice President, Client Experience for a remote position in the United States. Key Responsibilities: Provide strategic leadership over all client accounts Lead agency?s service delivery process and client...


Client Experience Associate

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Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Remote Accounts Payable Coordinator

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Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Project Manager Remote Salesforce

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Confidencial

A company is looking for a Part-Time Salesforce Project Manager. Key Responsibilities: Manage project timelines, budgets, and scope for client engagements Work with clients and consultants to gather requirements and configure Salesforce...


Research Analyst

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Confidencial

A company is looking for a Research Analyst. Key Responsibilities: Conduct custom consultative research for global innovation and R&D teams Author custom research reports using proprietary database and other data sources Manage...


Principal Market Research Analytics

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Confidencial

A company is looking for a Principal (Market Research & Analytics). Key Responsibilities: Drive business development activities and work with clients on commercial analytics Solve client business issues by leveraging expertise in...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Research Assistant

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Confidencial

A company is looking for a Research Assistant. Key Responsibilities: Literature reviews Assisting in designing and conducting experiments Collecting historical data for forecasting questions Required Qualifications: Generalist research...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Research Proposal Reviewer

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Confidencial

A global organization is seeking Research Reviewers for the Global Development Awards Competition. Key Responsibilities: Conduct assessment of research proposals in two phases Shortlist the best proposals based on selection criteria Select...


Principal Research Scientist

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Confidencial

A company is looking for a Principal Research Scientist. Key Responsibilities: Conduct groundbreaking research in generative video AI to transform the video industry Integrate latest research findings into AI models and products Collaborate...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Senior Accountant

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Confidencial

A company is looking for a Senior Accountant (Remote). Key Responsibilities: Overseeing staff accountants and providing feedback through regular one-on-one meetings Performing month-end reviews and reconciling accounts against bank and credit...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Senior Software Engineer

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Confidencial

A company is looking for a Senior Software Engineer for a remote position. Key Responsibilities: Design, plan, and implement CI/CD pipelines and client-specific cloud solutions Scale cloud services to serve growing businesses Implement...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Associate Principal - Market Research

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Confidencial

A company is looking for an Associate Principal in Market Research. Key Responsibilities: Expertise in quantitative research design and analytic approaches to address client business issues Demonstrate creativity and innovation in developing...


Sr Director of Global Research

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Confidencial

A company is looking for a Global Research Sr. Director. Key Responsibilities: Lead the development of influential research in technology and business strategy Provide expert analysis and strategic advice to clients on digital transformation...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Senior Account Manager

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Confidencial

A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...


Senior Director of Advancement

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Confidencial

A company is looking for a Senior Director of Advancement. Key Responsibilities: Develop and execute comprehensive foundation fundraising strategies Lead grant proposals and report writing, conduct prospect research, and ensure accurate...


Senior Product Director

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Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Online Customer Service Trainee

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Confidencial

A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...