187 remote technology customer support platform product manager jobs


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Chief Technology Officer Technology Executive

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Confidencial

A company is looking for a Chief Technology Officer for a global bio-tech startup. Key Responsibilities: Staff planning and financial planning for the technology department Leading technology team, reviewing code, and providing direction...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Product Manager

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Confidencial

A company is looking for a Product Manager. Key Responsibilities: Assist in developing and executing product strategy and roadmap for new product lines Collect and analyze feedback to shape product requirements and features Develop and own...


Product Support Specialist

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Confidencial

A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...


Product Manager

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Confidencial

A company is looking for a Product Manager. Key Responsibilities: Work closely with engineering team, designers, and other product managers Ideate and build product strategies to fruition, execute a build, test, and launch plan alongside key...


Senior Manager Product Management

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Confidencial

A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...


Product Manager Healthtech Leader

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Confidencial

A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Product Manager

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Confidencial

A company is looking for a Product Manager with a focus on user growth. Key Responsibilities: Analyze user data and behavior to identify growth opportunities and develop corresponding strategies Set and track key user growth metrics (KPIs) and...


Senior Enterprise Product Manager

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Confidencial

A company is looking for a Senior Product Manager, Enterprise - US Key Responsibilities: Own end-to-end management of products for Enterprise customers and US Public Sector Lead development and enhancement of platform authentication protocols,...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Product Marketing Manager

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Confidencial

A company is looking for a Product Marketing Manager. Key Responsibilities Partner with Product Management to develop customer narratives and content Define and execute go-to-market strategies for new and existing product initiatives...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Senior Product Director

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Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Lead Product Manager - AppEx

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Confidencial

A company is looking for a Lead Product Manager / Product Director for their AppEx team. Key Responsibilities: Develop a clear product vision and strategy for personalized learning experiences Lead cross-functional teams to meet product goals...


Senior Product Manager

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Confidencial

A company is looking for a Senior Product Manager. Key Responsibilities: Develop and execute a product roadmap aligned with business objectives and market trends Collaborate with internal teams to gather feedback and shape product vision...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Senior Customer Success Manager

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Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Head of Product

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Confidencial

A company is looking for a Head of Product Key Responsibilities: Manage EasyLlama?s suite of products and drive innovation Define product strategy aligned with business goals Lead cross-functional teams to ensure effective product development...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Experience Lead

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Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


Director of Product Marketing

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Confidencial

A company is looking for a Director of Product Marketing for Nx Cloud. Key Responsibilities: Develop and implement marketing strategies to increase product awareness and adoption among developers Collaborate with product and sales teams to...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Principal Product Manager CRM Servicing Solutions

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Confidencial

A company is looking for a Principal Product Manager of CRM & Servicing Solutions. Key Responsibilities: Establish product roadmaps and release plans that meet customer outcomes Lead customer advisors in product portfolio committees to...