50 customer product support i jobs


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Product Support Specialist

(us)

Confidencial

A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


ERC Representative I

(us)

Confidencial

A company is looking for an ERC Representative I Key Responsibilities: Providing customer service through phone calls and emails, resolving inquiries promptly Logging cases accurately and escalating issues appropriately Maintaining knowledge...


Senior Product Director

(us)

Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Product Marketing Manager

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Confidencial

A company is looking for a Product Marketing Manager. Key Responsibilities Partner with Product Management to develop customer narratives and content Define and execute go-to-market strategies for new and existing product initiatives...


Customer Care Specialist

(us)

Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Product Strategy Leader

(us)

Confidencial

A company is looking for a Senior Director of Product Management in Bethesda, Maryland. Key Responsibilities: Lead product strategy and roadmap for products within the Stewardship business line Adopt and implement the Business Lifecycle...


Student Engagement Senior Software Engineer I

(us)

Confidencial

A company is looking for a Student Engagement Senior Software Engineer I. Key Responsibilities: Write secure, efficient, and high-quality code that adheres to best practices Develop scalable and reusable code that promotes efficient...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Senior Enterprise Product Manager

(us)

Confidencial

A company is looking for a Senior Product Manager, Enterprise - US Key Responsibilities: Own end-to-end management of products for Enterprise customers and US Public Sector Lead development and enhancement of platform authentication protocols,...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Principal Product Manager CRM Servicing Solutions

(us)

Confidencial

A company is looking for a Principal Product Manager of CRM & Servicing Solutions. Key Responsibilities: Establish product roadmaps and release plans that meet customer outcomes Lead customer advisors in product portfolio committees to...


Graphic Design Support

(us)

Confidencial

A company is looking for a Graphic Design & Video Support. Key Responsibilities: Format various content materials such as handouts, infographics, and social media graphics Create and edit video content including webinars and explainer...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Driver Support Associate

(us)

Confidencial

A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...


Administrative Support Representative

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Confidencial

A company is looking for a Part-Time Administrative Support Key Responsibilities: Assist with social media content creation and website maintenance Support marketing activities and project management for tradeshows Help with after-sales...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Solutions Consultant - FP A

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Confidencial

A company is looking for a Solutions Consultant - FP&A. Key Responsibilities: Conduct personalized product demos, Proofs of Concept, and hands-on workshops to support the sales cycle Present industry-specific expertise to potential...


Account Executive CRM Sales

(us)

Confidencial

A company is looking for an Account Executive for their CRM product. Key Responsibilities: Cultivate leads through relationship-building with decision makers Produce strategic research on target opportunities and accounts Conduct engaging...


Technical Writer

(us)

Confidencial

A company is looking for a Technical Writer Key Responsibilities: Assess training and documentation needs for customers and internal teams Develop written and video content for product implementation and usage Collaborate with cross-functional...


Account Manager

(us)

Confidencial

A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...


Investor Relations Account Manager

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Confidencial

A company is looking for an Investor Relations Account Manager. Key Responsibilities: Serve as the main contact for investor relations account management Maintain relationships with high-net-worth individuals and provide excellent customer...


Growth Account Executive

(us)

Confidencial

A company is looking for an Account Executive, Growth. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate value of product suite Create and manage revenue opportunities by engaging assigned accounts and...


Account Manager

(us)

Confidencial

A company is looking for an Account Manager. Key Responsibilities: Manage a portfolio of 20-30+ existing customer accounts focusing on retention and growth Collaborate with Strategic Account Executives on account strategy and relationship...


SBC Core Account Manager

(us)

Confidencial

A company is looking for a SBC/Core Account Manager. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate product value Create and manage revenue opportunities by engaging assigned accounts Collaborate with...