35 director of customer success jobs


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Client Success Director

(us)

Confidencial

A company is looking for a Client Success Director. Key Responsibilities: Serve as the department director for the client success team, managing team operations and support processes Answer tech-related questions and ensure high standards of...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...


Head of Customer Success

(us)

Confidencial

A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...


Head of Customer Success

(us)

Confidencial

A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Senior Customer Success Manager

(us)

Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Merchant Success Manager

(us)

Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Executive Director

(us)

Confidencial

A company is looking for an Executive Director for Women in Revenue. Key Responsibilities: Lead program strategies, fundraising, and operations Collaborate with the Board of Directors on strategic planning Drive fundraising efforts and manage...


Director of Development

(us)

Confidencial

A company is looking for a Director of Development - Fractional. Key Responsibilities: Devise and implement an annual fundraising strategy Lead grant discovery and application processes targeting foundations, corporate entities, and...


Director of Marketing

(us)

Confidencial

A company is looking for a Director of Marketing (Remote). Key Responsibilities: Develop and implement comprehensive marketing strategies for products and services Manage all aspects of marketing, including trade shows, digital marketing,...


Senior Product Director

(us)

Confidencial

A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...


Sales Director

(us)

Confidencial

A technology company is looking for a Sales Director in the Western Region. Key Responsibilities: Lead sales efforts in 3D printing on metals technology in the Western US region Develop the sales pipeline to meet booking goals and close new...


Climate Solutions Director

(us)

Confidencial

A company is looking for a Climate Solutions Director. Key Responsibilities: Value creation & solution-based problem solving with customers Maintaining key customer & market relationships Expertise and knowledge sharing in the...


Director of Product Marketing

(us)

Confidencial

A company is looking for a Director of Product Marketing for Nx Cloud. Key Responsibilities: Develop and implement marketing strategies to increase product awareness and adoption among developers Collaborate with product and sales teams to...


Strategic Account Director

(us)

Confidencial

A company is looking for a Strategic Account Director. Key Responsibilities: Developing effective account plans to drive revenue growth and manage sales pipeline Establishing positive relationships with customers based on knowledge of their...


Account Director Strategic Accounts

(us)

Confidencial

A company is looking for an Account Director, Strategic Accounts. Key Responsibilities: Achieving and/or exceeding sales targets for net new sales and renewals Managing relationships with key customers and expanding HealthVerity?s presence in...


Director of Corporate Relations

(us)

Confidencial

A company is looking for a Director of Corporate Relations. Key Responsibilities: Develop and implement corporate engagement strategy Manage strategic corporate partnerships and fundraising efforts Integrate current trends in corporate...


Customer Experience Lead

(us)

Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


CX Operations Manager

(us)

Confidencial

A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...


Senior Account Manager

(us)

Confidencial

A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...


Account Manager

(us)

Confidencial

A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...


Account Manager

(us)

Confidencial

A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...