174 remote customer experience concierge lead jobs


Member Experience Associate

(us)

Confidencial

A company is looking for a Member Experience Associate (Remote). Key Responsibilities: Conduct high volume outreach to new and existing members for increased enrollment and program completion rates Actively conduct outreach via phone, text, and...


VP Client Experience

(us)

Confidencial

A company is looking for a Vice President, Client Experience for a remote position in the United States. Key Responsibilities: Provide strategic leadership over all client accounts Lead agency?s service delivery process and client...


Client Experience Associate

(us)

Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Remote Accounts Payable Coordinator

(us)

Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Project Manager Remote Salesforce

(us)

Confidencial

A company is looking for a Part-Time Salesforce Project Manager. Key Responsibilities: Manage project timelines, budgets, and scope for client engagements Work with clients and consultants to gather requirements and configure Salesforce...


Mobilisation Lead

(us)

Confidencial

A global movement is seeking a Mobilisation Lead. Key Responsibilities: Lead overall strategy for mobilisation plans in collaboration with global, regional, and national secretariats Develop global mobilisation moments and ensure delivery of...


Customer Support Representative

(us)

Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Remote Mentor Essential Skills for Frontline Workers

(us)

Confidencial

A company is looking for a Mentor for Essential Skills for Frontline Workers (Part-time/Contract). Key Responsibilities: Serve as an inspirational role model for students, helping them contextualize course content and connect it to their work...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Internal Controls Lead

(us)

Confidencial

A company is looking for an Internal Controls Lead. Key Responsibilities: Develop and monitor internal control framework and policies Coordinate audit plans and reviews Collaborate with external auditors and stakeholders to resolve control...


Appointment Setter Lead Generation

(us)

Confidencial

A company is looking for an Appointment Setter/Lead Generation for residential swimming pool sales. Key Responsibilities: Handle inbound calls from potential customers interested in swimming pool consultations Engage with callers to understand...


Commercial Customer Service Associate

(us)

Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Lead Product Manager - AppEx

(us)

Confidencial

A company is looking for a Lead Product Manager / Product Director for their AppEx team. Key Responsibilities: Develop a clear product vision and strategy for personalized learning experiences Lead cross-functional teams to meet product goals...


Performance Marketer Marketing Strategy Lead

(us)

Confidencial

A company is looking for a Performance Marketer. Key Responsibilities: Develop and implement marketing strategies focusing on lowering and scaling Customer Acquisition Cost (CAC) Optimize website and landing pages for Conversion Rate...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Strategy Manager

(us)

Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Care Specialist

(us)

Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Online Customer Service Trainee

(us)

Confidencial

A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...


Product Manager

(us)

Confidencial

A company is looking for a Product Manager for a remote position. Key Responsibilities: Lead customer research and strategic product improvement Collaborate with design and engineering teams to create new features Manage backlog, participate...


Project Manager

(us)

Confidencial

A company is looking for a Project Manager - Remote position. Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings and manage project bids and proposals...