94 remote employee assistance program worklife customer support associate jobs


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Answering customer queries in real-time and providing front-line user support Identifying and escalating requests that need intervention from other team members...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Program Operations Assistant

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Confidencial

A company is looking for a Program Operations Assistant. Key Responsibilities: Support All Program Logistics Assist Training Program Update and Maintain Calendars Required Qualifications: 2+ years of demonstrated success with program...


Customer Support Engineer

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Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Representative

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Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Commercial Customer Service Associate

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Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Remote Accounts Payable Coordinator

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Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Director Customer Support

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Confidencial

A company is looking for a Director of Customer Support. Key Responsibilities: Provide strong leadership to achieve Customer Satisfaction goals Oversee the Help Desk and ensure team is trained on all supported technologies Act as the focal...


Paralegal Remote Contract Specialist

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Confidencial

A company is looking for a Corporate Paralegal. Key Responsibilities: Draft, review, and negotiate customer and vendor contracts Create and maintain a document management system for legal documents Assist in maintaining company compliance with...


Program Evaluation Consultant

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Confidencial

A company is looking for a Program Evaluation Consultant. Key Responsibilities: Design and implement evaluation frameworks to measure program effectiveness Develop and utilize quantitative and qualitative data collection methods Analyze data...


Member Experience Associate

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Confidencial

A company is looking for a Member Experience Associate (Remote). Key Responsibilities: Conduct high volume outreach to new and existing members for increased enrollment and program completion rates Actively conduct outreach via phone, text, and...


Payroll Associate

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Confidencial

A company is looking for a Payroll & People Associate for a remote part-time position. Key Responsibilities: Process bi-weekly payroll accurately and timely using ADP Workforce Now Maintain HRIS data, provide regular reporting on...


Remote Mentor Essential Skills for Frontline Workers

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Confidencial

A company is looking for a Mentor for Essential Skills for Frontline Workers (Part-time/Contract). Key Responsibilities: Serve as an inspirational role model for students, helping them contextualize course content and connect it to their work...


Development Associate

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Confidencial

A company is looking for a Development Associate. Key Responsibilities: Supporting the Development Team in creating templates and initial drafts for grant proposals and reporting Compiling and submitting administrative data for external reports...


Impact Associate

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Confidencial

A company is looking for an Impact Associate. Key Responsibilities: Supporting the Impact Team in enhancing engagement and satisfaction of members and readers Assisting with content planning and execution, editorial and culinary content...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Executive Assistant

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Confidencial

A company is looking for an Executive Assistant. Key Responsibilities: Assist CEO in prioritizing tasks and deadlines Coordinate executive communications and prepare corporate documents Manage CEO?s schedule, meetings, and travel itineraries...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Editorial Associate

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Confidencial

A company is looking for an Editorial Associate. Key Responsibilities: Plan, implement, and manage publication schedule Upload and update material on the website Assist in drafting newsletters, proofreading manuscripts, and organizing events...


Associate Editor

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Confidencial

A company is looking for an Associate Editor. Key Responsibilities: Reporting and writing news and features on environmental issues Editing and curating freelance journalism for publication Promoting content through various platforms and...


Associate Actuary

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Confidencial

A company is looking for an Associate Actuary. Key Responsibilities: Support rate advocacy and financial forecasting in Medicaid Markets Calculate and adjust monthly reserves, revenue, and IBNR in Valuation Teams Develop analyses to identify...


Client Experience Associate

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Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Sales Operations Associate

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Confidencial

A company is looking for a Sales Operations Associate Key Responsibilities: Manage user and license management in Salesforce Create and customize reports, dashboards, and maintain reporting folder structure Support sales team with lead...


Associate Advisory Operations

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Confidencial

A company is looking for an Associate, Advisory Operations. Key Responsibilities: Client relationship management of a multi-location practice Assisting with transaction processing and trade execution Supporting various client and...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Wave Support Analyst

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Confidencial

A company is looking for a Wave Support/URA Analyst. Key Responsibilities: Support the Department of Veterans Affairs Electronic Health Record Modernization program Manage project tasks related to change management, risk management, training,...