161 remote medtech customer support experience agent jobs


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Representative

(us)

Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Member Experience Associate

(us)

Confidencial

A company is looking for a Member Experience Associate (Remote). Key Responsibilities: Conduct high volume outreach to new and existing members for increased enrollment and program completion rates Actively conduct outreach via phone, text, and...


VP Client Experience

(us)

Confidencial

A company is looking for a Vice President, Client Experience for a remote position in the United States. Key Responsibilities: Provide strategic leadership over all client accounts Lead agency?s service delivery process and client...


Remote Accounts Payable Coordinator

(us)

Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


Client Experience Associate

(us)

Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Project Manager Remote Salesforce

(us)

Confidencial

A company is looking for a Part-Time Salesforce Project Manager. Key Responsibilities: Manage project timelines, budgets, and scope for client engagements Work with clients and consultants to gather requirements and configure Salesforce...


Licensed Health Insurance Agent

(us)

Confidencial

A company is looking for a Licensed Health Insurance Agent. Key Responsibilities: Receive inbound calls and make outbound sales calls to provide health insurance information Assess customer needs, enroll prospects in suitable health insurance...


Remote Mentor Essential Skills for Frontline Workers

(us)

Confidencial

A company is looking for a Mentor for Essential Skills for Frontline Workers (Part-time/Contract). Key Responsibilities: Serve as an inspirational role model for students, helping them contextualize course content and connect it to their work...


Licensed Bilingual Health Insurance Agent

(us)

Confidencial

A company is looking for a Licensed Bilingual Health Insurance Agent. Key Responsibilities: Receive inbound and make outbound calls to provide health insurance information and enroll customers Quote, present, and close sales while maintaining...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Commercial Customer Service Associate

(us)

Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Strategy Manager

(us)

Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Care Specialist

(us)

Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Online Customer Service Trainee

(us)

Confidencial

A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Wave Support Analyst

(us)

Confidencial

A company is looking for a Wave Support/URA Analyst. Key Responsibilities: Support the Department of Veterans Affairs Electronic Health Record Modernization program Manage project tasks related to change management, risk management, training,...


Graphic Design Support

(us)

Confidencial

A company is looking for a Graphic Design & Video Support. Key Responsibilities: Format various content materials such as handouts, infographics, and social media graphics Create and edit video content including webinars and explainer...


Product Support Specialist

(us)

Confidencial

A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...