68 telecommute outsourced customer management specialist jobs


Customer Support Specialist

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Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Care Specialist

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Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...


Enrollment Specialist

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Confidencial

A company is looking for an Enrollment Specialist. Key Responsibilities: Updating member information in Healthcare System to reflect State System eligibility Handling calls and inquiries from customer service to internal and external clients...


Onboarding Specialist

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Confidencial

A company is looking for an Onboarding Specialist. Key Responsibilities: Make outbound calls to potential patients to introduce products and services Answer inbound sales calls, build rapport with patients, and provide information Achieve...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Customer Service Account Manager

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Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


ARPA-H Specialist

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Confidencial

A company is looking for a ARPA-H Commercialization Development Specialist. Key Responsibilities: Evaluate the commercial potential of new technologies and intellectual property Conduct market research to identify target markets and customer...


Social Media Specialist

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Confidencial

A company is looking for a Social Media Specialist Key Responsibilities: Develop and execute engaging social media campaigns to increase awareness of the organization?s mission Cultivate and engage with existing followers while expanding into...


Senior Specialist Performance Marketing

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Confidencial

A company is looking for a Senior Specialist, Performance Marketing. Key Responsibilities Establish and execute innovative performance marketing strategies for B2B customer acquisition and revenue growth Manage relationships with agencies and...


Product Support Specialist

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Confidencial

A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...


Project Specialist - Bilingual

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Confidencial

A company is looking for a Project Specialist - Bilingual (English and Spanish). Key Responsibilities: Assist with managing global expansion efforts and implementing brand marketing strategies in new markets Collaborate with internal...


ESMS and Gender Equity Specialist

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Confidencial

A company is looking for an Environmental and Social Management System and Gender Equity Specialist. Key Responsibilities: Support SIMA team in analyzing ESMS/GE data of energy access companies and identifying risks, gaps, and best practices...


Human Resources Classification Specialist

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Confidencial

A company is looking for a Human Resources Classification Specialist. Key Responsibilities: Perform analytical work to determine appropriate pay system, occupational grouping, title, and grade of positions Provide classification advisory...


Benefits Specialist Leave Benefits Admin

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Confidencial

A company is looking for a Leave and Benefits Specialist - Remote. Key Responsibilities: Manage leave administration functions including FMLA, disability, and state-required leaves Act as the main point of contact for benefit-related inquiries...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Customer Support Technician

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Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Account Manager

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Confidencial

A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...


Project Manager

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Confidencial

A company is looking for a Project Manager - Remote position. Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings and manage project bids and proposals...


Account Manager

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Confidencial

A company is looking for an Account Manager. Key Responsibilities: Manage a portfolio of 20-30+ existing customer accounts focusing on retention and growth Collaborate with Strategic Account Executives on account strategy and relationship...


Project Manager

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Confidencial

A company is looking for a Project Manager. Key Responsibilities: Perform administrative tasks related to scheduling customer integration and implementation projects Create project timelines and exit deliverables Monitor project progress and...


Relationship Manager

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Confidencial

A company is looking for a Relationship Manager. Key Responsibilities: Efficiently qualify leads, convert them into course participants, and manage relationships with parents Gather and process necessary paperwork and data accurately Conduct a...


eCommerce Manager

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Confidencial

A company is looking for an eCommerce Operations and Growth Manager. Key Responsibilities: Oversee eCommerce operations including website management, merchandising, and shipping Develop and implement strategies to optimize the customer journey...


FP A Manager

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Confidencial

A company is looking for a Financial Planning & Analysis Manager in the San Francisco Bay Area. Key Responsibilities: Run budgeting process with operational and R&D teams Own customer invoicing, payment processing, and monthly...