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A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
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A company is looking for a Customer Success Manager. Key Responsibilities: Onboard and manage customers to ensure effective use of the company?s products Provide resources, training, and regular check-ins to customers Advocate for customers...
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A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
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A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
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A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
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A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
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A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
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A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
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A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
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A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
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A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...
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A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...
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A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...
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A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
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A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
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A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
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A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
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A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
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A company is looking for an Account Manager. Key Responsibilities: Manage a portfolio of 20-30+ existing customer accounts focusing on retention and growth Collaborate with Strategic Account Executives on account strategy and relationship...
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A company is looking for an eCommerce Operations and Growth Manager. Key Responsibilities: Oversee eCommerce operations including website management, merchandising, and shipping Develop and implement strategies to optimize the customer journey...
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A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
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A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...
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A company is looking for a Channel Engagement Manager. Key Responsibilities: Manage relationships and programs with partners to drive new business, customer retention, and adoption in the partner ecosystem Develop joint value propositions,...
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A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...
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A company is looking for a Project Manager - Remote Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings, assist in bid development, and mitigate project...
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A company is looking for a Project Manager in Arlington, VA. Key Responsibilities: Serve as a senior-level resource on multiple projects providing guidance and mentorship Lead various projects and workstreams, adapting to changing business...
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A company is looking for a Proposal Manager. Key Responsibilities: Ensure timely submission of high-quality, compliant proposals Manage the entire proposal lifecycle from kickoff to submission Develop and refine proposal response strategies in...
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A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...
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A company is looking for a Project Manager. Key Responsibilities: Perform administrative tasks related to scheduling customer integration and implementation projects Create project timelines and exit deliverables Monitor project progress and...
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A company is looking for a Relationship Manager. Key Responsibilities: Efficiently qualify leads, convert them into course participants, and manage relationships with parents Gather and process necessary paperwork and data accurately Conduct a...
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