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Confidential
A company is looking for a Customer Advisor to provide direct assistance and support to customers. Key Responsibilities: Provide direct assistance to customers via voice, email, and chat Own and resolve customer concerns, documenting relevant...
Confidential
A company is looking for a Customer Evidence Manager in the Marketing department. Key Responsibilities: Collaborate with customers to gather and showcase success stories, testimonials, and case studies Manage customer reference programs,...
Confidential
A company is looking for a Customer Support Representative. Key Responsibilities: Manage customer queries and needs, process orders, modifications, and escalate complaints across multiple communication channels Ensure highest quality support...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Assist customers with software utilization and provide excellent customer service Conduct new customer implementations and training Develop and deliver training...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Lead customers through onboarding and help them implement the company?s product Drive adoption and growth by conducting strategy sessions, check-ins, and facilitating...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Provide first-line customer support through various communication channels Collaborate with internal teams to resolve customer issues and escalate problems when...
Confidential
A healthcare company is looking for a Customer Service Supervisor. Key Responsibilities: Oversee and manage the daily operations of the customer service team Ensure team meets Service Level Agreements by monitoring performance and providing...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Manage a portfolio of active customers throughout their lifetime at the company Showcase the company?s platform to newly assigned customers and document their needs and...
Confidential
A company is looking for a Customer Care Expert. Key Responsibilities: Evaluate the performance of the Intake and Customer Service departments Assist with escalated calls/issues and answer customer questions Assist in troubleshooting or...
Confidential
A company is looking for a VP of Customer Experience who will be responsible for architecting the ideal customer journey, enhancing processes and team resources, and retaining and growing key enterprise customers. Key Responsibilities: Develop a...
Confidential
A company is looking for a Customer Success Manager for their Customer Success department. Key Responsibilities: Onboard and implement customers, managing expectations and driving integration Drive adoption of the company?s product within the...
Confidential
A company is looking for a Customer Service Representative in the Customer Service department. Key Responsibilities: Set up new accounts and provide ongoing customer training and support Maintain customer accounts and assist with cancellation...
Confidential
A company is looking for a Customer Service Manager. Key Responsibilities: Collaborate with the Director on pricing, product package options, and new product offerings Create a culture of true customer service and ensure accountability at both...
Confidential
A company is looking for a Customer Support Representative. Key Responsibilities: Resolve customer and candidate issues via phone, email, and chat Complete assigned projects and call logs Identify and communicate support process and product...
Confidential
A company is looking for a Customer Success Manager to drive revenue growth and ensure customer success. Key Responsibilities: Manage a portfolio of Mid-Market customer accounts, building and maintaining strong relationships with key...
Confidential
A company is looking for a Remote Customer Service Representative Key Responsibilities: Provide routine service support to customers regarding products, online directions, and accounts Communicate with customers, internal and external service...
Confidential
A company is looking for a Coordinator, Customer Experience. Key Responsibilities: Lead effective communication cycles with internal and external stakeholders Build and maintain client relationships to ensure confidence in products and...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Speak with customers to troubleshoot problems with their accounts and provide support for software products Assist the Sales team by speaking to leads about the...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Promptly and professionally respond to customer support tickets, calls, and emails Address a broad range of customer issues, ranging from login help to deep diving...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Develop and maintain strong client relationships throughout the customer lifecycle Promote software adoption and onboarding strategies Manage all aspects of assigned...
Confidential
A company is looking for a Supervisor, Customer Service (Fully Remote) to oversee the overall supervision of Customer Service employees and ensure member/provider satisfaction. Key Responsibilities: Develop, motivate, evaluate, and coach staff...
Confidential
A company is looking for a Head of Customer Experience to manage call center operations, optimize customer journeys, and lead a remote team. Key Responsibilities: Lead and oversee call center operations, ensuring efficiency and scalability...
Confidential
A company is looking for a Seasonal Part-Time Art Customizer. Key Responsibilities: Modify art and input custom text and images into existing digital art templates based on customer specifications Implement revisions based on customer feedback...
Confidential
A company is looking for a Customer Support Associate. Key Responsibilities: Manage level 1 support tickets and collaborate with teams to improve efficiency Report support data to the Data and Operations team and track KPIs for Zendesk agents...
Confidential
A company is looking for a Customer Success Consultant to build strong relationships with clients, ensure successful adoption of the product, and drive customer satisfaction and retention. Key Responsibilities: Act as the primary point of...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Resolve customer issues and requests, focusing on escalation process and adherence Document work in ticketing system and provide superior customer service Assist...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Investigate and resolve complex customer issues in a timely and efficient manner Collaborate with cross-functional teams to address customer needs and provide timely...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Provide phone, email, and text-based support to customers, partners, and users Monitor and manage in-progress deliveries, taking corrective action when necessary...
Confidential
A company is looking for a Customer Service Representative. Key Responsibilities: Handle inquiries and document all incoming contacts Obtain relevant information from health plan, medical group, and facility personnel Resolve complaints,...
Confidential
A company is looking for a Customer Service Specialist. Key Responsibilities: Assist customers in real time via phone to address sleep or comfort needs and resolve concerns Manage inbound phone, chat, and email channels to provide exceptional...
