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A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
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A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
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A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
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A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
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A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
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A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
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A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
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A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
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A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
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A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
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A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
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A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
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A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
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A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
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A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...
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A company is looking for a Development Associate. Key Responsibilities: Supporting the Development Team in creating templates and initial drafts for grant proposals and reporting Compiling and submitting administrative data for external reports...
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A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
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A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
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A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...
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A company is looking for a Sales Operations Associate Key Responsibilities: Manage user and license management in Salesforce Create and customize reports, dashboards, and maintain reporting folder structure Support sales team with lead...
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A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...
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A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...
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A company is looking for a Fraud Risk Analyst Key Responsibilities: Review Customer Accounts for potential cases of fraud Work closely with Risk and Compliance team on proactive prevention strategies Build reports on Fraud monitoring for...
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A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
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A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...
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A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
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A company is looking for a Membership Onboarding Manager. Key Responsibilities: Execute the Membership Onboarding program, engage new members through events and welcome calls Collaborate with various teams to standardize onboarding events and...
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A company is looking for an Accounts Payable & Cash Receipts Administrative Clerk. Key Responsibilities: Creation of new vendors and administration of vendor management system in Sage Intacct Review, creation, and assignment of vendor...
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A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
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A company is looking for an Account Director, Strategic Accounts. Key Responsibilities: Achieving and/or exceeding sales targets for net new sales and renewals Managing relationships with key customers and expanding HealthVerity?s presence in...
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