239 remote customer experience tier 2 team member jobs


Customer Experience Lead

(us)

Confidencial

A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...


VP Client Experience

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Confidencial

A company is looking for a Vice President, Client Experience for a remote position in the United States. Key Responsibilities: Provide strategic leadership over all client accounts Lead agency?s service delivery process and client...


Client Experience Associate

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Confidencial

A company is looking for a Client Experience Associate Key Responsibilities: CX Operations: Responding to and managing client experience inquiries in various channels Ad-Hoc Tasks: Completing ongoing clerical, administrative, and routine tasks...


Adjunct Faculty Member

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Confidencial

A company is looking for an Adjunct Faculty member to teach and engage students in a particular discipline. Key Responsibilities: Teach students and assess their work in the Trident Learning Community Engage students regularly and in a timely...


Biology Adjunct Faculty Member

(us)

Confidencial

A company is looking for an Adjunct Faculty in Biology. Key Responsibilities: Facilitate courses, create/review course content, assess learners, and provide academic instruction and mentoring Respond to learner inquiries, provide feedback and...


Director of Customer Success

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Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Sociology Adjunct Faculty Member

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Confidencial

A company is looking for an Adjunct Faculty in Sociology. Key Responsibilities: Facilitate courses and create/review course content and materials Assess learners and provide feedback on assignments Engage in curriculum development and...


Philosophy Adjunct Faculty Member

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Confidencial

A company is looking for a Philosophy Adjunct Faculty Member. Key Responsibilities: Facilitate courses, create course content, and engage in curriculum development reviews Assess learners and provide effective academic instruction, counseling,...


Education Law Adjunct Faculty Member

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Confidencial

A company is looking for an Education Law Adjunct Faculty Member. Key Responsibilities: Teach and engage students within a particular discipline Assess student work and provide detailed feedback Regularly communicate with students and maintain...


Social Work Adjunct Faculty Member

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Confidencial

A company is looking for a Social Work Adjunct Faculty Member. Key Responsibilities: Using innovative teaching techniques Being present in the course at least four days a week Grading within the university guidelines and providing detailed...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...


Customer Success Associate

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Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Customer Success Manager

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Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...


Human Resource Management Adjunct Faculty Member

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Confidencial

A company is looking for an Adjunct Faculty member in Human Resource Management. Key Responsibilities: Teach and engage students within the discipline of Human Resource Management Provide timely feedback and guidance to students Administer...


Customer Care Specialist

(us)

Confidencial

A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...


Senior Customer Success Manager

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Confidencial

A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...


Customer Success Specialist - Account Management

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Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Commercial Customer Service Associate

(us)

Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Online Customer Service Trainee

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Confidencial

A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...


PhD Public Health Program Contributing Faculty Member

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Confidencial

A company is looking for a Contributing Faculty for their PHD Public Health Program. Key Responsibilities: Teaching courses in the PhD in Public Health program using the Blackboard platform Engaging with students and providing constructive...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Head of Customer Success

(us)

Confidencial

A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...


Head of Customer Success

(us)

Confidencial

A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...


Customer Strategy Manager

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Confidencial

A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...


Enterprise Customer Success Manager

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Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...