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Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...
Confidential
A company is looking for a Senior Director of Product Management in Bethesda, Maryland. Key Responsibilities: Lead product strategy and roadmap for products within the Stewardship business line Adopt and implement the Business Lifecycle...
Confidential
A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...
Confidential
A company is looking for a Customer Experience Associate. Key Responsibilities: Provide personalized customer support via email, live chat, and social media Ensure customer satisfaction and loyalty while resolving complex issues Maintain...
Confidential
A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Develop and execute a comprehensive social media strategy to increase brand awareness, engagement, and conversion Create and curate engaging content for various social media...
Confidential
A company is looking for a Head of Product / CPO who is fluent in French. Key Responsibilities: Own the product roadmap and strategy for an online meeting tool for agile teams Collaborate with cross-functional teams to deliver product features...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Set and maintain social media calendar and posting schedule Create metrics reports utilizing platform data to discern trends Coordinate with internal teams to amplify...
Confidential
A company is looking for a Manager, Training and Support. Key Responsibilities: Coordinate and lead trainings for various systems and tools Provide customer service and support to CRM users Assist with process improvement and data projects to...
Confidential
A company is looking for a Social Media Community Manager. Key Responsibilities: Lead social media community management on national social channels Engage authentically with followers to drive growth and brand affinity Support social media...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Set and maintain social media calendar and posting schedule Create metrics reports utilizing platform data to discern trends Coordinate with internal teams to amplify...
Confidential
A company is looking for a Manager Biostatistician for Transcatheter Mitral & Tricuspid Therapies (Remote- US). Key Responsibilities: Lead statistical analyses for clinical trials and study reports Provide statistical expertise for new...
Confidential
A company is looking for a Project Manager - Remote Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings, assist in bid development, and mitigate project...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Technical Content Manager, CPA. Key Responsibilities: Develop content marketing strategy to support product positioning and go-to-market strategies Create compelling copy for digital platforms and enterprise-grade...
Confidential
A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...
Confidential
A company is looking for an Accounting Manager for a fully remote position. Key Responsibilities: Oversee all aspects of accounting for the Sales Enablement business segment Manage financial reporting deadlines, regulatory reporting, and...
Confidential
A company is looking for a Social Media Assistant Manager. Key Responsibilities: Collaborate with the marketing team to execute comprehensive social media strategies across all platforms Create a content calendar aligning with key marketing...
Confidential
A company is looking for a Programmatic Ad Operations Manager. Key Responsibilities: Manage technical aspects of ad operations, including deal creation and performance monitoring Analyze marketplace performance and collaborate with internal and...
Confidential
A company is looking for a Surplus Lines Manager. Key Responsibilities: Supervise Filing Services Team Leads and ensure timely and accurate completion of state regulatory surplus lines tax filings Monitor team progress and productivity to...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Execute real-time and planned social media output across flagship accounts Manage channels, content planning, and creation Create quality creative ideation consistently...
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