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Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Director of Product. Key Responsibilities: Execute ambitious product plan for 2024 and drive product development strategy Analyze market and pricing, lead product teams, and collaborate cross-functionally Monitor...
Confidential
A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Senior Director of Product Management in Bethesda, Maryland. Key Responsibilities: Lead product strategy and roadmap for products within the Stewardship business line Adopt and implement the Business Lifecycle...
Confidential
A company is looking for a Principal SuccessFactors Technical Product Owner. Key Responsibilities: Manage and prioritize the product feature backlog and development for SuccessFactors features and enhancements Work closely with the technology...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Onboarding, developing, and maintaining relationships with clients Conducting regular business reviews with clients and preparing proposals Collaborating with internal teams to...
Confidential
A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...
Confidential
A company is looking for a Customer Care Advisor. Key Responsibilities: Deliver exceptional omnichannel customer experience Promptly respond to customer inquiries through phone, chat, and email Assist in resolving customer issues and escalate...
Confidential
A company is looking for a Bilingual Inside Sales Account Manager (USA Remote). Key Responsibilities: Effectively manage, retain, and grow sales activities within an established customer base in specific regions Prioritize retaining revenue...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Vice President - Client Services. Key Responsibilities: Lead client relations, operational effectiveness, revenue generation, and client retention Establish and maintain client account plans to achieve client...
Confidential
A company is looking for a Surplus Lines Manager. Key Responsibilities: Supervise Filing Services Team Leads and ensure timely and accurate completion of state regulatory surplus lines tax filings Monitor team progress and productivity to...
Confidential
A company is looking for a Manager Biostatistician for Transcatheter Mitral & Tricuspid Therapies (Remote- US). Key Responsibilities: Lead statistical analyses for clinical trials and study reports Provide statistical expertise for new...
Confidential
A company is looking for a Corporate Account Manager. Key Responsibilities: Driving Account Development by maximizing sales into corporate accounts, identifying needs, and offering appropriate solutions Expanding Account Network by developing...
Confidential
A company is looking for a Project Manager. Key Responsibilities: Establish and maintain client relationships Develop and manage project plans and timelines Report project metrics and oversee action plans Required Qualifications: 2-3 years...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Head of Product / CPO who is fluent in French. Key Responsibilities: Own the product roadmap and strategy for an online meeting tool for agile teams Collaborate with cross-functional teams to deliver product features...
Confidential
A company is looking for a Quality Assurance & Release Manager for a Native Salesforce App. Key Responsibilities: Develop and implement quality assurance strategies for software products Lead release management process for timely...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Treasury and Payout Operations Manager. Key Responsibilities: Manage daily cash and FX movements between global accounts Oversee merchant account balances and funds transfers to global client base Maintain...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a Manager, North American Payroll. Key Responsibilities: Build and enhance the North American payroll team and promote development through effective goal setting Manage relationships with external payroll, HRIS, and...
Confidential
A company is looking for a Senior Sales Manager. Key Responsibilities: Develop prospective client relationships for texting and calling products Own personal sales and outreach quota through cold outreach and inbound leads Stay up-to-date on...
Confidential
A company is looking for a Corporate Recruiter | Remote. Key Responsibilities: Cultivate relationships in customer service and loan origination space for sourcing Thoroughly screen resumes and make hiring recommendations Provide consultative...
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