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A company is looking for a Customer Experience Associate. Key Responsibilities: Provide personalized customer support via email, live chat, and social media Ensure customer satisfaction and loyalty while resolving complex issues Maintain...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
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A company is looking for an Analyst, Origination. Key Responsibilities: Collaborate with origination team in preparing materials for customer meetings and RFP responses Conduct research on market fundamentals, potential customers, and...
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A company is looking for a Business Analyst on the East Coast. Key Responsibilities: Elucidating and documenting detailed client requirements and technical specifications Coordinating project implementation and working with product teams...
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A company is looking for a Fraud Risk Analyst Key Responsibilities: Review Customer Accounts for potential cases of fraud Work closely with Risk and Compliance team on proactive prevention strategies Build reports on Fraud monitoring for...
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A company is looking for a Business Analyst. Key Responsibilities: Review, analyze, and evaluate user needs to create systems solutions Provide analysis functions and business area knowledge to team members Assist in defining business...
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A company is looking for a Reinsurance Analyst. Key Responsibilities: Calculate and submit specific and aggregate filings to reinsurance carriers Act as a liaison between the reinsurance community and the company Conduct financial audits,...
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A company is looking for a Wave Support/URA Analyst. Key Responsibilities: Support the Department of Veterans Affairs Electronic Health Record Modernization program Manage project tasks related to change management, risk management, training,...
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A company is looking for a Senior Research Analyst. Key Responsibilities: Establish upskilling strategies and policies based on labor market trends Research and curate training providers aligned with market data Manage data analyses and...
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A healthcare organization is looking for a Senior Compensation Analyst. Key Responsibilities: Overseeing and administering the compensation program and salary structures Conducting market pricing surveys and analyzing findings for...
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A company is looking for a Strategic Operations Analyst. Key Responsibilities: Generate reports on clinic operations, revenue performance, and resource utilization Conduct ad hoc analyses and create dashboards for core clinic business Support...
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A company is looking for a Senior Quantitative Analyst. Key Responsibilities: Assist in crafting a comprehensive quantitative marketing strategy Drive towards financial goals by ensuring key milestones are met Collaborate with key stakeholders...
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A company is looking for a Senior Financial Analyst. Key Responsibilities: Cultivate relationships and collaborate with peers and partners on analytical projects Develop analysis to support decision-making and planning efforts Prepare and...
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A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
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A company is looking for a Customer Care Advisor. Key Responsibilities: Deliver exceptional omnichannel customer experience Promptly respond to customer inquiries through phone, chat, and email Assist in resolving customer issues and escalate...
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A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
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A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
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A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
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A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
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A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
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A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
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A company is looking for a Paid Social Media Analyst. Key Responsibilities: Develop and implement paid social media strategies Manage and optimize paid social media campaigns Conduct competitor and market research Required Qualifications:...
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A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
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A company is looking for a Lock Desk Analyst I. Key Responsibilities: Review, process, and manage mortgage loan rate lock requests Analyze and resolve operational issues related to rate lock mismatches Collaborate with various teams to ensure...
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A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...
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A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
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