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Confidential
A company is looking for an Onboarding Specialist. Key Responsibilities: Make outbound calls to potential patients to introduce products and services Answer inbound sales calls, build rapport with patients, and provide information Achieve...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Membership Onboarding Manager. Key Responsibilities: Execute the Membership Onboarding program, engage new members through events and welcome calls Collaborate with various teams to standardize onboarding events and...
Confidential
A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
Confidential
A company is looking for a Product Support Specialist. Key Responsibilities: Collaborate with Implementation and Operations teams on client onboarding and product support Analyze and report product-related issues to support operations staff...
Confidential
A company is looking for an Enrollment Specialist. Key Responsibilities: Updating member information in Healthcare System to reflect State System eligibility Handling calls and inquiries from customer service to internal and external clients...
Confidential
A company is looking for a Remote Certified Medical Assistant-Enrollment Specialist. Key Responsibilities: Patient Outreach: Initiating contact with potential CCM and RPM patients, conducting initial assessments, and educating them on program...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
Confidential
A company is looking for a Bilingual Billing Support Specialist. Key Responsibilities: Effectively triage a high-volume of inbound or outbound medical billing related calls Resolve billing related questions and issues with patients in a timely...
Confidential
A company is looking for a Senior Specialist, Performance Marketing. Key Responsibilities Establish and execute innovative performance marketing strategies for B2B customer acquisition and revenue growth Manage relationships with agencies and...
Confidential
A company is looking for an Implementation Coordinator in the USA. Key Responsibilities: Familiarize with member?s website goals and tailor onboarding experience Guide members through design choices and coordinate website components Manage...
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