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A company is looking for a Customer Experience Associate. Key Responsibilities: Provide personalized customer support via email, live chat, and social media Ensure customer satisfaction and loyalty while resolving complex issues Maintain...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a Research & Messaging Associate. Key Responsibilities: Lead message development and analysis Analyze opposition messages and counteract their impact Manage qualitative research projects and enhance audience...
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A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
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A company is looking for a Copywriter. Key Responsibilities: Bring the company?s brand tone and voice to life across various communication channels Write and edit content for internal communications, including intranet, email, video scripts,...
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A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for an Associate Principal in Market Research. Key Responsibilities: Expertise in quantitative research design and analytic approaches to address client business issues Demonstrate creativity and innovation in developing...
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A company is looking for a Vice President, Client Experience for a remote position in the United States. Key Responsibilities: Provide strategic leadership over all client accounts Lead agency?s service delivery process and client...
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A company is looking for an Associate Actuary. Key Responsibilities: Support rate advocacy and financial forecasting in Medicaid Markets Calculate and adjust monthly reserves, revenue, and IBNR in Valuation Teams Develop analyses to identify...
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A company is looking for a Research Assistant. Key Responsibilities: Literature reviews Assisting in designing and conducting experiments Collecting historical data for forecasting questions Required Qualifications: Generalist research...
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A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
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A company is looking for a Development Associate. Key Responsibilities: Supporting the Development Team in creating templates and initial drafts for grant proposals and reporting Compiling and submitting administrative data for external reports...
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A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
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A company is looking for a Principal (Market Research & Analytics). Key Responsibilities: Drive business development activities and work with clients on commercial analytics Solve client business issues by leveraging expertise in...
Confidential
A company is looking for an Advancement Associate. Key Responsibilities: Oversee the Annual Fund, grant applications, and annual report creation Manage marketing & communications activities, including website, advertising, and thought...
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A company is looking for a Content Associate, Physics, to develop high-quality lessons for high school physics. Key Responsibilities: Expand Science courses by leveraging market research and subject matter expertise Create high-quality content...
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A company is looking for a Customer Service Representative (Remote). Key Responsibilities: Serve as a positive team member working toward a common company goal Meet department standards and expectations for quality and production Efficiently...
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A company is looking for a Senior Research Analyst. Key Responsibilities: Establish upskilling strategies and policies based on labor market trends Research and curate training providers aligned with market data Manage data analyses and...
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A company is looking for a Customer Service Representative. Key Responsibilities: Handling various accounts simultaneously Taking Spanish and English customer calls Researching and reconciling problems concerning charges and payments Required...
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A company is looking for a Researcher, Housing + Cities. Key Responsibilities: Develop and deploy expertise on policies to create housing abundance, primarily zoning reform Implement strategies for using information and communications to help...
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A company is looking for a Principal Research Scientist. Key Responsibilities: Conduct groundbreaking research in generative video AI to transform the video industry Integrate latest research findings into AI models and products Collaborate...
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A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...
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A company is looking for a Driver Support Associate. Key Responsibilities: Respond to resident inquiries via various communication channels Relay operational issues to local warehouse teams Troubleshoot technical problems and provide clear...
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A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
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A company is looking for a Customer Care Advisor. Key Responsibilities: Deliver exceptional omnichannel customer experience Promptly respond to customer inquiries through phone, chat, and email Assist in resolving customer issues and escalate...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
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A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
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A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
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A company is looking for a Customer Service Representative (Bilingual-Spanish). Key Responsibilities: Handle various accounts simultaneously Research and reconcile problems concerning charges and payments Work with customers to increase...
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