54 remote saas customer support representative jobs


Customer Support Representative

(us)

Confidencial

A company is looking for a Customer Support Representative - Remote Referral Lead Team. Key Responsibilities: Contact prospective customers and ask qualifying questions for products or services Make fast-paced calls for the duration of shifts...


Customer Service Representatives

TX - Dallas, TX (us)

Mad Mobile

Job Responsibilities ? Greet customers upon arrival, answer customers� questions and provide information with the help of service advisors, estimat...


Customer Support Specialist

(us)

Confidencial

A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...


Customer Support Engineer

(us)

Confidencial

A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...


Customer Support Technician

(us)

Confidencial

A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...


Business Development Representative

(us)

Confidencial

A company is looking for a Business Development Representative. Key Responsibilities: Generate new business opportunities among target companies using a multi-channel strategy Build strong relationships with prospects and partner with Account...


Remote Accounts Payable Coordinator

(us)

Confidencial

A company is looking for a Remote Accounts Payable Coordinator. Key Responsibilities: Process accounts payables accurately and ensure proper documentation and coding Collaborate with vendors to resolve payment issues and reconcile...


ERC Representative I

(us)

Confidencial

A company is looking for an ERC Representative I Key Responsibilities: Providing customer service through phone calls and emails, resolving inquiries promptly Logging cases accurately and escalating issues appropriately Maintaining knowledge...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...


Senior Enterprise Business Development Representative

(us)

Confidencial

A company is looking for a Senior Enterprise Business Development Representative. Key Responsibilities: Engage with prospects to uncover challenges in supplier management Create opportunities by illustrating areas for improvement or automation...


Director of Customer Success

(us)

Confidencial

A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...


Remote Mentor Essential Skills for Frontline Workers

(us)

Confidencial

A company is looking for a Mentor for Essential Skills for Frontline Workers (Part-time/Contract). Key Responsibilities: Serve as an inspirational role model for students, helping them contextualize course content and connect it to their work...


Business Development Representative - Demand Gen

(us)

Confidencial

A company is looking for a Business Development Representative - Demand Gen for a remote position in Livonia, MI, USA. Key Responsibilities Engage with leads to understand needs, qualify them, and prioritize outreach efforts Develop and execute...


Customer Success Manager

(us)

Confidencial

A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...


Customer Success Associate

(us)

Confidencial

A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...


Enterprise Customer Success Manager

(us)

Confidencial

A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...


Tech Support Agent

(us)

Confidencial

A company is looking for a Customer Service Representative - Service Desk Agent. Key Responsibilities: Answering phones, emails, and live chat from customers Identifying and escalating priority issues, reporting to high-level management...


Commercial Customer Service Associate

(us)

Confidencial

A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...


Customer Success Specialist - Account Management

(us)

Confidencial

A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...


Customer Service Account Manager

(us)

Confidencial

A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...


Project Manager

(us)

Confidencial

A company is looking for a Project Manager - Remote Key Responsibilities Overall accountability for project profitability and timeline Collaborate with team to define and scope client requirements and deliverables Create and maintain detailed...


Merchant Success Manager

(us)

Confidencial

A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...


Head of Marketing

(us)

Confidencial

A company is looking for a Hands-On Head of Marketing in the SaaS industry. Key Responsibilities: Develop and execute marketing strategies focusing on digital marketing, content creation, and customer engagement Manage marketing campaigns from...


Product Manager Healthtech Leader

(us)

Confidencial

A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...


Implementation Coordinator Setup Coordinator

(us)

Confidencial

A company is looking for an Implementation Coordinator in the USA. Key Responsibilities: Familiarize with member?s website goals and tailor onboarding experience Guide members through design choices and coordinate website components Manage...


Technical Writer

(us)

Confidencial

A company is looking for a Technical Writer Key Responsibilities: Assess training and documentation needs for customers and internal teams Develop written and video content for product implementation and usage Collaborate with cross-functional...


Account Executive Growth

(us)

Confidencial

A company is looking for an Account Executive, Growth. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate value Create and manage a pipeline of revenue opportunities Collaborate with Customer Success...


Account Manager

(us)

Confidencial

A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...


Growth Account Executive

(us)

Confidencial

A company is looking for an Account Executive, Growth. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate value of product suite Create and manage revenue opportunities by engaging assigned accounts and...


SBC Core Account Manager

(us)

Confidencial

A company is looking for a SBC/Core Account Manager. Key Responsibilities: Conduct consultative meetings with key stakeholders to demonstrate product value Create and manage revenue opportunities by engaging assigned accounts Collaborate with...