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Confidential
A company is looking for an IT Technical Support for their 2nd shift, which can be fully remote. Key Responsibilities: Provide first level application and technical support to internal and external customers Monitor applications and servers,...
Confidential
A company is looking for a Technical Support Representative. Key Responsibilities: Accurately assess and troubleshoot customer product issues and provide timely resolutions Research customer problems to increase knowledge and familiarity with...
Confidential
A company is looking for a QuickBooks Hosting Technical Support Representative. Key Responsibilities: Efficiently answer and troubleshoot customer calls in a high-volume call center environment Accurately document calls using the ticketing...
Confidential
A company is looking for an AEM Technical Director. Key Responsibilities: Lead and coordinate the development of AEM systems and other web-centric technical stacks Work with 3rd party vendors to ensure successful AEM integrations and...
Confidential
A company is looking for a Technical Support Agent. Key Responsibilities: Provide first level problem solving for Point of Sale (POS) hardware and software and other products Utilize service management systems for gathering and maintaining...
Confidential
A company is looking for a Manager, Technical Support in the United States. Key Responsibilities: Lead and mentor a team of Technical Support Analysts Handle escalations from customers and assign tasks to team members Ensure delivery of...
Confidential
A company is looking for a Technical Support Engineer to provide software and system support for customers, track and manage issues, and troubleshoot technical problems. Key Responsibilities: Proactively communicate and document issue status to...
Confidential
A company is looking for a Customer Technical Support. Key Responsibilities: Receive and troubleshoot customer inbound phone calls for alarm system and home automation issues Guide customers through troubleshooting steps to resolve technical...
Confidential
A company is looking for a Technical Support Consultant II. Key Responsibilities: Answer incoming phone calls and respond to emails from customers, working towards resolving problems or inquiries Document calls into cases according to...
Confidential
A company is looking for a Senior Technical Support Advisor. Key Responsibilities: Provide exceptional customer service and technical support through various channels including phone calls, chats, email, and web tickets Troubleshoot and resolve...
Confidential
A company is looking for a Director of Support Operations. Key Responsibilities: Develop and implement standard operating procedures for Customer Success Analyze business trends and provide recommendations based on data Support executive-level...
Confidential
A company is looking for a Benefits Specialist. Key Responsibilities: Support and improve benefit administrative process Resolve benefits matters and ensure employee support Administer leave requests and manage terminations Qualifications:...
Confidential
A company is looking for a Technical Support Representative II. Key Responsibilities: Manage Visa/MasterCard dispute caseload and process chargebacks Provide level one troubleshooting and support for customer issues Research customer problems...
Confidential
A company is looking for a Senior Technical Support Engineer. Key Responsibilities: Troubleshoot and resolve issues with automated systems, including electrical, controls, and software Provide support to customers, internal teams, and vendors...
Confidential
A company is looking for a Customer Care and Technical Support Advisor. Key Responsibilities: Addressing student families concerns Resolving end user inquiries through telephony, chat, and web-based inquiries Installing, maintaining, and...
Confidential
A company is looking for a Customer Technical Support Team Member. Key Responsibilities: Receive customer inbound phone calls for various alarm system and home automation issues Troubleshoot the customer?s technical issues by using guided...
Confidential
A company is looking for a Global Support Design and Engineering Solutions Director. Key Responsibilities: Provide executive leadership to a global team of application support managers Collaborate with solution design, development, QA, and...
Confidential
A company is looking for a Technical Writer for a remote position. Key Responsibilities: Edit narrative and graphic products for clarity and logical presentation Create documentation that meets standards and is appropriate for the intended...
Confidential
A company is looking for a Technical Writer for a temporary remote assignment. Key Responsibilities: Craft engaging learning materials that simplify complex concepts Collaborate with subject matter experts to create compelling content Create...
Confidential
A company is looking for a Director of Contact Center & Support Operations. Key Responsibilities: Implement a Driver Contact Center strategy and architecture that aligns seamlessly with the company?s mission and service portfolio, and...
Confidential
A company is looking for a Technical Payment Processing Support Specialist II. Key Responsibilities: Provide technical support to external and internal customers Troubleshoot and resolve customer issues in a timely manner Assist with new hire...
Confidential
A company is looking for a Remote Technical Writer for a 6-month contract (with the option to extend further) that can work remotely from anywhere within the U.S. Key Responsibilities: Assist in the design, development, and maintenance of...
Confidential
A company is looking for an IT Support Specialist with a background in the hospitality industry, offering remote full-time positions in the EST or CST time zones. Key Responsibilities: Provide first-level technical support to end-users via...
Confidential
A company is looking for a Technical Writer for remote work in North America. Key Responsibilities: Collaborate with technical and non-technical teams to meet documentation needs Research product features and validate through testing Produce...
Confidential
A company is looking for a Technical Writer on a Contract to Hire basis for a remote position. Key Responsibilities: Develop technical documentation including API specifications/documentation, implementation guides, tutorials, quick starts, and...
Confidential
A company is looking for a Performance Technical Analyst for a remote position. Key Responsibilities: Support project teams in the financial services industry, preferably within a buy side organization Utilize data analytics and SQL to analyze...
Confidential
A company is looking for an IT Support Specialist. Key Responsibilities: Provide technical support to end-users via phone, email, or in-person Diagnose and troubleshoot hardware and software issues Install, configure, and maintain hardware and...
Confidential
A company is looking for a Technical Writer for their Information Technology team. Key Responsibilities: Prepare documentation for Security Assessments using provided templates Interview information stewards, product support managers, and...
Confidential
A company is looking for a Technical Writer. Key Responsibilities: Manage work stream/project documentation including ELC/OneSDLC artifacts/documentation Plan, schedule, and coordinate the preparation, review, and approval of ELC/OneSDLC...
