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Confidential
A company is looking for a Manager, Training and Support. Key Responsibilities: Coordinate and lead trainings for various systems and tools Provide customer service and support to CRM users Assist with process improvement and data projects to...
Confidential
A company is looking for a Copywriter. Key Responsibilities: Bring the company?s brand tone and voice to life across various communication channels Write and edit content for internal communications, including intranet, email, video scripts,...
Confidential
A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
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A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Customer Service Representative (Remote). Key Responsibilities: Serve as a positive team member working toward a common company goal Meet department standards and expectations for quality and production Efficiently...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Customer Care Advisor. Key Responsibilities: Deliver exceptional omnichannel customer experience Promptly respond to customer inquiries through phone, chat, and email Assist in resolving customer issues and escalate...
Confidential
A company is looking for a Project Manager - Remote Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings, assist in bid development, and mitigate project...
Confidential
A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...
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A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
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A company is looking for a Product Manager. Key Responsibilities: Work closely with engineering team, designers, and other product managers Ideate and build product strategies to fruition, execute a build, test, and launch plan alongside key...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Bilingual Inside Sales Account Manager (USA Remote). Key Responsibilities: Effectively manage, retain, and grow sales activities within an established customer base in specific regions Prioritize retaining revenue...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Develop and implement social media strategies to increase brand visibility and influence Oversee content creation, scheduling, and posting to engage with the audience...
Confidential
A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...
Confidential
A company is looking for a Senior Product Manager. Key Responsibilities: Own the product strategy and roadmap for the product area to deliver value to customers and accelerate growth Closely collaborate with cross-functional teams to ensure the...
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A company is looking for a State Policy and Advocacy Manager for a full-time remote position. Key Responsibilities: In collaboration with the Director of Systems Change Initiatives, identify state policy priorities Manage updates and expansion...
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