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Confidential
A company is looking for a Customer Operations Coordinator. Key Responsibilities: Review and interpret vendor agreements, pricing documentation, and contract documentation Research and resolve pricing inquiries and audits Ensure compliance...
Confidential
A company is looking for a Specialist, Customer Operations. Key Responsibilities: Develop and nurture relationships with top customers to promote retention and loyalty Align services to meet customer needs and drive business expansion Create...
Confidential
A company is looking for a Customer Service and Operations Associate. Key Responsibilities: Guide customers through the Capitalize rollover experience and answer their questions through chat, e-mails, and phone calls Become an expert on 401ks,...
Confidential
A company is looking for a Customer Support Operations Manager in the FinOps industry. Key Responsibilities: Lead, mentor, and manage a team of customer operations specialists Identify opportunities and make improvements to achieve greater...
Confidential
A company is looking for a Customer Success Operations Manager. Key Responsibilities: Serve as the subject matter expert of Gainsight implementation and renewals processes Create reports and analysis to support Customer Success management and...
Confidential
A company is looking for a Head of Collections in various locations across the United States. Key Responsibilities: Design, test, and iterate on collections programs and processes across communication channels Define key performance indicators...
Confidential
A company is looking for a Bilingual Spanish Customer Operations Specialist. Key Responsibilities: Provide excellent customer support through various communication channels Identify and address customer concerns and issues Collaborate with...
Confidential
A company is looking for a Head of Account Management for Tourism Solutions. Key Responsibilities: Lead a team of Account Managers to drive customer retention and increase customer ROI Provide tailored assistance and act as a strategic partner...
Confidential
A company is looking for a Head of Client Services to lead and manage the client services department, develop strategies to improve delivery efficiency, establish strong client relationships, collaborate with cross-functional teams, and drive...
Confidential
A company is looking for a Head of PLG/PLS Revenue. Key Responsibilities: Design and own the system for the customer journey, from free to self-serve paid to enterprise tier Collaborate with cross-functional teams such as Sales, Customer...
Confidential
A company is looking for a Product Management Head. Key Responsibilities: Define and communicate product vision and strategy Develop and maintain a prioritized product roadmap Build and lead a high-performing product management team...
Confidential
A company is looking for a Head of Legal & Commercial. Key Responsibilities: Detailed review of sales and purchase contracts and provision of advice to the business; negotiation of terms with customers and suppliers Review, monitor and...
Confidential
A company is looking for a Head of Marketplace Partners. Key Responsibilities: Shape the future of the partnering motion and ensure success for the marketplace and partners Build strong relationships with global partners and foster a thriving...
Confidential
A company is looking for an Operations Coordinator in Seattle, WA or remote in the United States. Key Responsibilities: Support operations team in ensuring a great customer experience and accurate information on the platform Submit customer...
Confidential
A company is looking for a Dutch Speaking Head of Content who will oversee website growth, manage high-quality content, and optimize SEO. Key Responsibilities: Create and execute long-term strategies for finance websites in SEO, content, and...
Confidential
A company is looking for an Operations Assistant. Key Responsibilities: Communicate with patients and caregivers to provide support and guidance throughout their engagement with the program Coordinate remote clinical practice operations,...
Confidential
A company is looking for a Supervisor of Customer Service. Key Responsibilities: Provide direct supervision to a team of Customer Services team members, ensuring timely and professional handling of customer inquiries Lead customer service...
Confidential
A company is looking for a Head of Corporate Finance & Strategy. Key Responsibilities: Run company-level strategic and financial planning, management/BOD reporting, implementation/management of finance systems, and business insights...
Confidential
A company is looking for a Customer Support Analyst for a remote position in the US. Key Responsibilities: Develop an in-depth understanding of the company?s solutions and provide exceptional support for customers on technical issues Consult...
Confidential
A company is looking for a Head of Payments Adoption and Growth. Key Responsibilities: Craft and implement a comprehensive go-to-market strategy to accelerate the adoption of payment solutions Develop and enhance the end-to-end customer...
Confidential
An operations coordinator is needed to support dispatching jobs to service providers and troubleshooting field issues. Key Responsibilities: Route and manage live field service jobs to ensure on-time and quality performance Identify and monitor...
Confidential
A company is looking for a Senior Customer Experience Manager. Key Responsibilities: Lead and manage a team of 5-7 Energy Ambassadors in providing exceptional customer experiences Improve daily operations and scale the impact of the Customer...
Confidential
A company is looking for an Operations Coordinator for a full-time position. Key Responsibilities: Support executing operational requirements of the organization Provide front-line operations support to staff Deliver efficient and supportive...
Confidential
A company is looking for an Operations Coordinator (Entry Level FTE) in the United States. Key Responsibilities: Maintaining and updating data systems including Salesforce, Quickbooks, Harvest, Asana, Hubspot, and Google Sheets Onboarding and...
Confidential
A company is looking for a Customer Service Provider. Key Responsibilities: Consistently meet production and quality assurance standards for inbound and outbound calls Provide excellent customer service by following company policies and...
Confidential
A company is looking for a Customer Support Specialist/Senior Customer Support Specialist for a remote position. Key Responsibilities: Resolve customer technical issues through multiple support channels Communicate with customers on issue...
Confidential
A company is looking for a Customer Service Representative. Key Responsibilities: Consistently meeting production and quality assurance standards for inbound and outbound calls Providing quality customer service by following company and...
