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Confidential
A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...
Confidential
A company is looking for a Customer Service Rep - Account Manager. Key Responsibilities: Provide exceptional customer service and support to clients Resolve technical issues and educate clients on using the hiring software Collaborate with...
Confidential
A company is looking for a Mulesoft/Data Integration Engineer. Key Responsibilities: Collaborate with stakeholders and architects to gather and analyze business requirements for integration projects Design and architect end-to-end integration...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for an eCommerce Operations and Growth Manager. Key Responsibilities: Oversee eCommerce operations including website management, merchandising, and shipping Develop and implement strategies to optimize the customer journey...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Relationship Manager. Key Responsibilities: Efficiently qualify leads, convert them into course participants, and manage relationships with parents Gather and process necessary paperwork and data accurately Conduct a...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a Product Manager. Key Responsibilities: Work closely with engineering team, designers, and other product managers Ideate and build product strategies to fruition, execute a build, test, and launch plan alongside key...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Onboarding, developing, and maintaining relationships with clients Conducting regular business reviews with clients and preparing proposals Collaborating with internal teams to...
Confidential
A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
Confidential
A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...
Confidential
A company is looking for a Channel Engagement Manager. Key Responsibilities: Manage relationships and programs with partners to drive new business, customer retention, and adoption in the partner ecosystem Develop joint value propositions,...
Confidential
A company is looking for a Senior Product Manager. Key Responsibilities: Develop and execute a product roadmap aligned with business objectives and market trends Collaborate with internal teams to gather feedback and shape product vision...
Confidential
A company is looking for a Lead Product Manager / Product Director for their AppEx team. Key Responsibilities: Develop a clear product vision and strategy for personalized learning experiences Lead cross-functional teams to meet product goals...
Confidential
A company is looking for a Product Manager with a focus on user growth. Key Responsibilities: Analyze user data and behavior to identify growth opportunities and develop corresponding strategies Set and track key user growth metrics (KPIs) and...
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