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Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for a Services Engagement Manager. Key Responsibilities: Lead services business development efforts within assigned accounts and territories Create high-quality presentations and proposals for assigned accounts Collaborate...
Confidential
A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...
Confidential
A company is looking for a Customer Service Representative (Remote). Key Responsibilities: Serve as a positive team member working toward a common company goal Meet department standards and expectations for quality and production Efficiently...
Confidential
A company is looking for a Commercial Customer Service Associate - REMOTE in PST or MST. Key Responsibilities: Responsible for small to medium accounts Main contact for day to day customer needs Develop and maintain good working relationships...
Confidential
A company is looking for a Customer Service Representative. Key Responsibilities: Handling various accounts simultaneously Taking Spanish and English customer calls Researching and reconciling problems concerning charges and payments Required...
Job Responsibilities ? Greet customers upon arrival, answer customers� questions and provide information with the help of service advisors, estimat...
Confidential
A company is looking for a Client Success Director. Key Responsibilities: Serve as the department director for the client success team, managing team operations and support processes Answer tech-related questions and ensure high standards of...
Confidential
A company is looking for a Customer Service Representative (Bilingual-Spanish). Key Responsibilities: Handle various accounts simultaneously Research and reconcile problems concerning charges and payments Work with customers to increase...
Confidential
A company is looking for an Online Customer Service Trainee. Key Responsibilities: Provide world-class customer service through inbound phone calls Handle customer inquiries about insurance policies and troubleshoot issues Obtain and maintain...
Confidential
A company is looking for a Principal Product Manager of CRM & Servicing Solutions. Key Responsibilities: Establish product roadmaps and release plans that meet customer outcomes Lead customer advisors in product portfolio committees to...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Project Manager - Remote Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings, assist in bid development, and mitigate project...
Confidential
A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...
Confidential
A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
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