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Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Success Manager in the West Coast USA. Key Responsibilities: Understanding customer business goals and industry trends Building and maintaining relationships with key stakeholders Managing customer...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Cultivate successful onboarding and adoption of the company?s platform for customers Provide coaching and education to improve product adoption and support...
Confidential
A company is looking for a Customer Success Specialist for Client Support Remote position in the Eastern US. Key Responsibilities: Manage existing physician and physician practice accounts Secure account renewals and onboard new accounts...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for a Customer Support Engineer Key Responsibilities: Assisting and solving technical issues in the ticketing system Writing documentation Finding and reporting bugs Required Qualifications: Deep knowledge and...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a WebGL Engineer. Key Responsibilities: Design and develop web-based 3D engineering software solutions Analyze problems, propose solutions, and determine a course of action Work with a team of engineers on innovative...
Confidential
A company is looking for a Cloud Engineer - Operations. Key Responsibilities: Monitor and manage security, health, and performance of customer-hosted environments Perform application deployments, upgrades, and troubleshoot performance issues...
Confidential
A company is looking for a Mulesoft/Data Integration Engineer. Key Responsibilities: Collaborate with stakeholders and architects to gather and analyze business requirements for integration projects Design and architect end-to-end integration...
Confidential
A company is looking for a Product Manager. Key Responsibilities: Work closely with engineering team, designers, and other product managers Ideate and build product strategies to fruition, execute a build, test, and launch plan alongside key...
Confidential
A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
Confidential
A company is looking for a Senior Account Manager. Key Responsibilities: Proactively engage customers through key lifecycle events Own renewals, upsells, and revenue forecasting targets Communicate progress, outcomes, milestones, and vision to...
Confidential
A company is looking for a Principal Product Manager of CRM & Servicing Solutions. Key Responsibilities: Establish product roadmaps and release plans that meet customer outcomes Lead customer advisors in product portfolio committees to...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Copywriter. Key Responsibilities: Conduct research and create various types of content for websites, landing pages, emails, and more Collaborate with team members to produce SEO-friendly and impactful content Track...
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A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for an Account Director, Strategic Accounts. Key Responsibilities: Achieving and/or exceeding sales targets for net new sales and renewals Managing relationships with key customers and expanding HealthVerity?s presence in...
Confidential
A company is looking for a Technical Venture Builder. Key Responsibilities: Engage directly with customers to tailor AI-driven solutions Lead innovative experiments using AI and software development Transform innovative ideas into minimum...
Confidential
A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...
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A company is looking for a Senior Product Manager, Enterprise - US Key Responsibilities: Own end-to-end management of products for Enterprise customers and US Public Sector Lead development and enhancement of platform authentication protocols,...
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