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Confidential
A company is looking for a Manager, Training and Support. Key Responsibilities: Coordinate and lead trainings for various systems and tools Provide customer service and support to CRM users Assist with process improvement and data projects to...
Confidential
A company is looking for an Associate, Training and Support. Key Responsibilities: Provide timely and effective user support and issue resolution related to fundraising systems Assist in developing and delivering training sessions for...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Technical Writer Key Responsibilities: Assess training and documentation needs for customers and internal teams Develop written and video content for product implementation and usage Collaborate with cross-functional...
Confidential
A company is looking for a Technical Content Manager, CPA. Key Responsibilities: Develop content marketing strategy to support product positioning and go-to-market strategies Create compelling copy for digital platforms and enterprise-grade...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Technical Writer. Key Responsibilities: Write, edit, and revise documentation for product development and customer activities Retrieve, organize, and synthesize subject matter into user-friendly information Work in a...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Customer Service Representative (Remote). Key Responsibilities: Serve as a positive team member working toward a common company goal Meet department standards and expectations for quality and production Efficiently...
Confidential
A company is looking for an ARPA-H Ocular Cell Imaging Technical Advisor. Key Responsibilities: Provide technical advisory support to an ARPA-H Program Manager Stay current with scientific advancements in ocular cell biology Collaborate within...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Bilingual Inside Sales Account Manager (USA Remote). Key Responsibilities: Effectively manage, retain, and grow sales activities within an established customer base in specific regions Prioritize retaining revenue...
Confidential
A company is looking for a Project Manager - Remote Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings, assist in bid development, and mitigate project...
Confidential
A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Develop and implement social media strategies to increase brand visibility and influence Oversee content creation, scheduling, and posting to engage with the audience...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a State Policy and Advocacy Manager for a full-time remote position. Key Responsibilities: In collaboration with the Director of Systems Change Initiatives, identify state policy priorities Manage updates and expansion...
Confidential
A company is looking for a Tax Senior Manager. Key Responsibilities: Ensure compliance with tax regulations and prepare tax returns Coordinate external tax processes and serve as a tax advisor to the partnership Oversee equity management,...
Confidential
A company is looking for a Manager Biostatistician for Transcatheter Mitral & Tricuspid Therapies (Remote- US). Key Responsibilities: Lead statistical analyses for clinical trials and study reports Provide statistical expertise for new...
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