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Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Customer Success Specialist. Key Responsibilities: Collaborate with team to maximize new customers? journey success Ensure customer satisfaction and retention Develop and maintain knowledge base of products and...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Oversee communications and mentorship within the Client Success Team Conduct client sales calls and maintain strong client relationships Utilize HubSpot to track client...
Confidential
A company is looking for a Client Success Director. Key Responsibilities: Serve as the department director for the client success team, managing team operations and support processes Answer tech-related questions and ensure high standards of...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a Customer Service Representative - Remote. Key Responsibilities: Respond to customer inquiries via various communication channels Investigate and resolve customer issues promptly Document customer interactions and...
Confidential
A company is looking for a Customer Service Representative (Remote). Key Responsibilities: Serve as a positive team member working toward a common company goal Meet department standards and expectations for quality and production Efficiently...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for a Project Manager - Remote Key Responsibilities: Implement project and process management methodology to ensure successful project delivery Lead project kick-off meetings, assist in bid development, and mitigate project...
Confidential
A company is looking for a Grants Manager. Key Responsibilities Co-create a comprehensive grants plan aligned with fundraising objectives Manage the full grants cycle, from prospecting to reporting and renewal Conduct grant prospect research...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for a Bilingual Inside Sales Account Manager (USA Remote). Key Responsibilities: Effectively manage, retain, and grow sales activities within an established customer base in specific regions Prioritize retaining revenue...
Confidential
A company is looking for a Technical Product Manager. Key Responsibilities: Lead customer conversations to understand technical requirements Support product research, customer discovery, and roadmap development Manage product lifecycle from...
Confidential
A company is looking for a Senior Manager of Product Management. Key Responsibilities: Lead and prioritize a team of Product Owners and Business Analysts Manage product teams, drive product strategy, and increase platform satisfaction Oversee...
Confidential
A company is looking for a Services Engagement Manager. Key Responsibilities: Lead services business development efforts within assigned accounts and territories Create high-quality presentations and proposals for assigned accounts Collaborate...
Confidential
A company is looking for a Social Media Manager. Key Responsibilities: Develop and implement social media strategies to increase brand visibility and influence Oversee content creation, scheduling, and posting to engage with the audience...
Confidential
A company is looking for a State Policy and Advocacy Manager for a full-time remote position. Key Responsibilities: In collaboration with the Director of Systems Change Initiatives, identify state policy priorities Manage updates and expansion...
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