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Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Client Success Director. Key Responsibilities: Serve as the department director for the client success team, managing team operations and support processes Answer tech-related questions and ensure high standards of...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Customer Success Associate. Key Responsibilities: Provide timely and empathetic help to customers through various channels Understand customer needs and provide solutions or guidance Collaborate with team members...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for an Account Director, Strategic Accounts. Key Responsibilities: Achieving and/or exceeding sales targets for net new sales and renewals Managing relationships with key customers and expanding HealthVerity?s presence in...
Confidential
A company is looking for a Senior Director of Credit Cards. Key Responsibilities: Gaining an in-depth understanding of the SaaS stack for credit, debit, and prepaid cards Engaging in business development, sales, solutioning, and product...
Confidential
A company is looking for an Executive Director for Women in Revenue. Key Responsibilities: Lead program strategies, fundraising, and operations Collaborate with the Board of Directors on strategic planning Drive fundraising efforts and manage...
Confidential
A company is looking for a Director of Development - Fractional. Key Responsibilities: Devise and implement an annual fundraising strategy Lead grant discovery and application processes targeting foundations, corporate entities, and...
Confidential
A company is looking for a Senior Director of Product. Key Responsibilities: Develop and articulate a comprehensive product strategy aligned with business objectives and market trends Define and prioritize the product roadmap based on customer...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Director of Product Marketing for Nx Cloud. Key Responsibilities: Develop and implement marketing strategies to increase product awareness and adoption among developers Collaborate with product and sales teams to...
Confidential
A company is looking for a Strategic Account Director. Key Responsibilities: Developing effective account plans to drive revenue growth and manage sales pipeline Establishing positive relationships with customers based on knowledge of their...
Confidential
A company is looking for a Customer Service Representative (Remote). Key Responsibilities: Serve as a positive team member working toward a common company goal Meet department standards and expectations for quality and production Efficiently...
Confidential
A company is looking for a Senior Director of Product Management in Bethesda, Maryland. Key Responsibilities: Lead product strategy and roadmap for products within the Stewardship business line Adopt and implement the Business Lifecycle...
Confidential
A company is looking for a Hands-On Head of Marketing in the SaaS industry. Key Responsibilities: Develop and execute marketing strategies focusing on digital marketing, content creation, and customer engagement Manage marketing campaigns from...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a Senior Accountant. Key Responsibilities: Manage month-end closing activities, including reconciliations for balance sheet accounts Process daily financial transactions and ensure accuracy of journal entries and...
Confidential
A company is looking for a Product Manager in the healthtech industry. Key Responsibilities: Lead the development and launch of innovative healthcare products Define and execute product strategy while balancing business needs and resource...
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