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Confidential
A company is looking for a Membership Onboarding Manager. Key Responsibilities: Execute the Membership Onboarding program, engage new members through events and welcome calls Collaborate with various teams to standardize onboarding events and...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Partner with Account Managers to understand customer contracts, scope and requirements Drive product adoption by overseeing customer onboarding & request...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Account Ownership: Act as primary point of contact for accounts, promoting customer loyalty and overseeing transition from sales to implementation Strategic Oversight:...
Confidential
A company is looking for a Customer Success Manager. Key Responsibilities: Utilize email ticketing software to respond to client inquiries promptly Train and support clients on using the company?s tools Identify and troubleshoot technical...
Confidential
A company is looking for a Customer Strategy Manager. Key Responsibilities: Maintain ownership of 12-20 large and mid-level accounts, building consultative relationships with clients Act as a strategic collaborator for clients, providing...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Provide leadership and guidance to ensure client satisfaction Develop and implement KPI strategies for customer engagement and retention Improve processes for...
Confidential
A company is looking for a Senior Customer Success Manager. Key Responsibilities: Acting as the Voice of the Customer to ensure client needs are met through company solutions Building strong relationships with clients and promoting company...
Confidential
A company is looking for an Enterprise Customer Success Manager. Key Responsibilities: Build and maintain relationships with partner institutions Drive partner success through product adoption and utilization Lead partner training, renewals,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Head of Customer Success. Key Responsibilities: Develop and implement a comprehensive customer success strategy aligned with company goals and objectives Manage key client activities including implementation,...
Confidential
A company is looking for a Director of Customer Success. Key Responsibilities: Manage and improve key metrics to ensure strong net dollar retention while minimizing churn Develop systematic approach for optimization of customer value delivery,...
Confidential
A company is looking for a Customer Support Technician. Key Responsibilities: Help customers resolve technical issues via phone, email, and messenger Develop expertise in the platform and manage customer issues efficiently Stay updated on...
Confidential
A company is looking for a Customer Support Specialist. Key Responsibilities: Respond promptly to customer inquiries and provide best-in-class customer experience Analyze and troubleshoot technical issues, determine root causes, and provide...
Confidential
A company is looking for a Customer Experience Lead. Key Responsibilities: Develop and maintain strong long-term relationships with key accounts Manage renewal pricing, quotes, and contracts Advocate for customers internally and provide...
Confidential
A company is looking for a Customer Success Associate (Part-time Hourly - Remote). Key Responsibilities: Serve as the front line between the company and clinicians and patients, delivering high-quality customer support Manage food order...
Confidential
A company is looking for a Customer Care Specialist. Key Responsibilities: Answer incoming calls and assist customers with orders, product inquiries, and billing Guide customers through troubleshooting and usage of products/services Update...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Onboarding, developing, and maintaining relationships with clients Conducting regular business reviews with clients and preparing proposals Collaborating with internal teams to...
Confidential
A company is looking for a Senior Product Manager. Key Responsibilities: Develop and execute a product roadmap aligned with business objectives and market trends Collaborate with internal teams to gather feedback and shape product vision...
Confidential
A company is looking for a Product Manager, Growth. Key Responsibilities: Collaborate with product, marketing & engineering teams to identify and prioritize growth opportunities Develop and execute experiments to optimize conversion...
Confidential
A company is looking for a Project Manager, Campus Implementations. Key Responsibilities: Lead the implementation process for multiple enterprise projects Provide partners with exceptional onboarding experiences Manage relationships with...
Confidential
A company is looking for an Account Manager. Key Responsibilities: Renew and upsell existing clients in SMB and Mid-Market segments Manage a high volume book of business and collaborate with Customer Success Manager Advocate for customer...
Confidential
A company is looking for an Account Manager in New York City. Key Responsibilities: Establish and grow relationships with executive sponsors and decision makers Actively manage the success of a portfolio of strategic customers Close renewal...
Confidential
A company is looking for a Manager, Projects. Key Responsibilities: Manage projects and advocate Agile methodologies for collaboration Spearhead initiatives to enhance project management practices Shape the trajectory of technological...
Confidential
A company is looking for a Project Manager. Key Responsibilities: Perform administrative tasks related to scheduling customer integration and implementation projects Create project timelines and exit deliverables Monitor project progress and...
Confidential
A company is looking for a Relationship Manager. Key Responsibilities: Efficiently qualify leads, convert them into course participants, and manage relationships with parents Gather and process necessary paperwork and data accurately Conduct a...
Confidential
A company is looking for a Product Manager. Key Responsibilities: Work closely with engineering team, designers, and other product managers Ideate and build product strategies to fruition, execute a build, test, and launch plan alongside key...
Confidential
A company is looking for a CX Operations Manager. Key Responsibilities: Collaborating with CX leadership to understand business needs Implementing systems and processes to improve customer experience and revenue growth Managing reporting,...
Confidential
A company is looking for a Client Success Manager. Key Responsibilities: Deliver product utilization presentations to align customer usage outcomes with goals Work with Sales teams to identify Upsell/Cross-sell opportunities Provide ongoing...
Confidential
A company is looking for a Merchant Success Manager. Key Responsibilities: Conduct one-on-one meetings with merchants to understand goals and develop strategies Schedule trainings, conduct data analysis, and educate merchants on new features...
Confidential
A company is looking for a Senior Product Manager. Key Responsibilities: Own the product strategy and roadmap for the product area to deliver value to customers and accelerate growth Closely collaborate with cross-functional teams to ensure the...
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