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A cloud platform is filling a position for a Remote Customer Support Director. Candidates will be responsible for the following: Transforming data into actionable outcomes Performing coaching and mentorship of team members Bringing new...
Confidential
A B2B SaaS company has a current position open for a Remote SaaS Software Customer Support Manager. Core Responsibilities of this position include: Directly managing the team of CSMs and assisting in recruiting and hiring to support rapid...
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A education solutions provider has an open position for a Remote Customer Support Supervisor. Core Responsibilities of this position include: Analyzing volume forecasting to make necessary changes in staffing to ensure customer satisfaction...
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A digital education company is seeking a Remote eLearning Customer Support Specialist. Individual must be able to fulfill the following responsibilities: Assist customers with questions on software via phone, email, and live chat Assist...
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A digital sports platform is filling a position for a Remote Collectibles Customer Support Associate. Core Responsibilities Include: Supporting all inquiries and issues Modeingl exemplary service through telephone, email, and direct mail...
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A software development company is seeking a Remote Software Customer Support Representative. Core Responsibilities Include: Assisting customers via phone and email with billing issues and process payments Raising issues to appropriate...
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A technology company is filling a position for a Remote Technology Customer Support Specialist. Must be able to: Assist internal team members with troubleshooting and product education Document customer feedback and make data-driven...
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A technology company needs applicants for an opening for a Remote Technical Customer Support Specialist. Core Responsibilities Include: Communicating with our customers through email Working on escalations tickets Must meet the following...
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A software developer needs applicants for an opening for a Remote Software Customer Support Technician. Individual must be able to fulfill the following responsibilities: Identify and resolve client issues via incoming emails, etc Exceed...
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A healthcare technology company has a current position open for a Remote Medical Customer Support Specialist. Core Responsibilities of this position include: Providing outstanding support to patients, clinics, and partners with a strong focus...
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A marketing and advertising technology company needs applicants for an opening for a Remote Enterprise Support Manager. Candidates will be responsible for the following: Holding “front line” responsibility for managing an...
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A leadership development platform is seeking a Remote Customer Content Manager. Core Responsibilities Include: Beiing an expert on our coaching product from why it is so important to individuals and companies Creating a customer enablement...
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An energy solutions company is filling a position for a Remote Sales and Service Customer Support Specialist. Individual must be able to fulfill the following responsibilities: Make outbound calls to retain/recapture or offer plans to...
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A pharmaceutical company is searching for a person to fill their position for a Remote EAP Worklife Customer Support Associate. Individual must be able to fulfill the following responsibilities: Utilize relevant databases to research and...
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An information technology company needs applicants for an opening for a Remote Digital Solutions Customer Support Specialist. Core Responsibilities of this position include: Daily monitoring of dashboards and KPIs Analyzing daily customer...
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A software technology company is filling a position for a Remote Software Customer Success Manager. Must be able to: Work collaboratively with other departments to resolve issues and deliver great customer experiences Create, own, and execute...
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A technology company has a current position open for a Remote Technology Customer Success Manager. Candidates will be responsible for the following: Establishing strategic relationships with relevant points of contact Troubleshooting,...
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A healthcare provider is filling a position for a Remote Works Customer Success Manager. Individual must be able to fulfill the following responsibilities: Train all new users during office hours Oversee and manage a dedicated support/inquiry...
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A human resource software company needs applicants for an opening for a Remote Human Resource Software Customer Support Representative. Must be able to: Document and manage your cases for each Support interaction you have Recognize, document,...
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A software company specializing in e-commerce solutions is in need of a Remote Subscription Management Customer Success Manager. Core Responsibilities of this position include: Retaining and growing the revenue for existing customers...
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An information technology consulting company is in need of a Remote Managed Services Customer Success Manager. Candidates will be responsible for the following: Cultivating productive, trusted relationships with key customer executives and...
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A data collection tools provider is filling a position for a Remote SaaS Customer Success Manager. Individual must be able to fulfill the following responsibilities: Help customers problem solve and strategize to achieve the very best out of...
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A media company has an open position for a Remote Community Customer Success Manager. Candidates will be responsible for the following: Evaluating health and assess risk for each customer Managing a series of personal and automated...
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A cloud technology company is in need of a Remote Senior Customer Success Manager. Core Responsibilities Include: Managing renewals and add-ons via P-CSM Contributing to Customer Success Best practices Coaching and teaching our...
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A software development company needs applicants for an opening for a Remote Customer Lifecycle Marketing Manager. Must be able to: Develop a playbook for expansion marketing campaigns Partner with product, sales and product marketing to...
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A legal intelligence solutions company has an open position for a Remote eDiscovery Customer Success Manager. Individual must be able to fulfill the following responsibilities: Proactively create new relationships in existing accounts through...
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A financial technology company has an open position for a Remote Customer Success Adoption Manager. Candidates will be responsible for the following: Helping customers maximize the capabilities of the platform Building standardized and...
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A educational technology company is filling a position for a Remote Customer Success Manager I. Candidates will be responsible for the following: Providing resources to customers based on their implementation goals and solutions Establishing...
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A technology company needs applicants for an opening for a Remote Enterprise Customer Success Manager. Core Responsibilities of this position include: Developing and executing upsell and expansion opportunities Helping with retention and...
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An electronics manufacturer is filling a position for a Remote Customer Service Technical Support Product Expert. Must be able to: Engage customers via phone and email to resolve customer issues Solve problems for customers when an order,...
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